Production Support Resume

CAREER OBJECTIVE:

To secure a challenging position in a progressive organization, where I will enhance my technical skills and contribute to the organization success.

PROFESSIONAL SUMMARY:

A software engineer with more than 15 years of experience using Mainframe Technologies. Well versed with COBOL, JCL, DB2, VSAM and IMS - DB/DC. Thorough knowledge of SDLC/Agile methodology and process. Comprehensive problem-solving abilities, willingness to learn and a good team facilitator. I always work efficiently and effectively to achieve self-realization and accomplishment of organizational goals.

TECHNICAL SKILLS:

Operating System: Windows 7, Windows XP.

Languages: COBOL, JCL, CORE JAVA.

Database: DB2, VSAM, IMS-DB, TERA DATA.

Online System: IMS-DC

Tools: FILE-AID, SPUFI, XPEDOTOR, PUPS, QMFFILE MANAGER, IBM-DEBUG TOOL.

Schedulers: CA-7

Others: SAP-FI

PROFESSIONAL EXPERIENCE:

Confidential

Production Support

Environment: COBOL, JCL, DB2, IMS-DB, IMS-DC.

Tools: Used: PUPS, FILE-AID, XPEDITOR, SFUFI, QMF, IBM-DEBUG tool.

Schedulers: CA-7

Responsibilities:

Understanding the requirements.
Preparing 230 Requirement specification document.
Conducting Spec Review meeting and Changing Specs as per review comments.
Preparing 27 Module logic document.
Developing New Functionality in the Program or Writing New Program.
Conducting Code review meeting and making code changes as per review comments.
Preparing 28 Test cases document.
Executing test cases and documenting test results.
Conducting test results review meeting and fixing issues/bugs if any.
Migrate element to upper environment to perform UAT.
Getting UAT approval.
Preparing PROC/JCL.
Migrate program, PROC and JCLs to production.
Coordinating with scheduling team to schedule jobs in production.

Production Support

Confidential

Responsibilities:

Update contact maintenance screen in Production which will help Techops team to Communicate with Application team.
Monitoring jobs execution in Production.
Monitoring CA - 7 abend queue to find abended jobs.
Accepting calls from Techops team.
Finding resolution for production abends.
Coordinating with Techops team for further actions.
Provide training to new resources joined in the team.
Helping team on project/program quries.
Coordinating with Vendor HRs to arrange Interviews.

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