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Customer Support Engineer Resume

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SUMMARY:

I desire a challenging position work in leading - Edge Company where upward mobility is equally based on skill and personal contribution to the company’s success.

TECHNICAL SKILLS:

Site Survey using GPS (for wireless)

Configure D-link, TP Link,Net link,Syrotech.Binatone Wifi routers And ONU

CISCO 1800 series

HUEWAI

Mikrotik UBNT, Air span, Vatsa, point red, Micro Red-NGN, Radwin, Maksat, Firepro

Working knowledge with Linux version 4, 5

File sharing between windows to Linux

Troubleshooting client area on Remote control

EXPERIENCE:

Customer Support Engineer

Confidential

Support engineer (WIRELESS)

Confidential

Team leader

Confidential

Responsibilities:

  • maintaining Data centre and four engineers in north division with over 60 Confidential branches maintaining four Locations of 60 VPN Customers, and taking survey of RF and OFC for new customers

TECHNICAL SUPPORT ENGINEER

Confidential

Responsibilities:

  • providing internet service to customer end via wireless and fiber optics
  • Worked knowledge with 2.4 GHz and 5 GHz wireless modem and Wi-Fi router
  • Installing modem on Tower (up to 30mtr) and routing crimping LAN cables and also splicing fiber cable
  • Designing Wireless network AP to Node, Client and fiber optics

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