Technical Trainer Resume
Atlanta, GA
SUMMARY:
Solutions - driven data and business analyst with over 20 years of experience providing key support to executive-level decision-making and operations through development and delivery of accurate and relevant reports. Skilled analyst with demonstrated skill in evaluating business needs, designing key reporting models and processes, and conducting comprehensive data gathering and assessment. Hands-on expertise in key SAP modules and software applications.
EXPERTISE IN:
- Data Collection & Analysis
- Report Design & Modeling
- High-Impact Presentation Development
- Database Design & Management
- Data Quality Assurance
- Project Coordination
TECHNICAL SKILLS:
Microsoft: Excel, Access, Word, PowerPoint, Project, Visio, Outlook
SAP modules: (PS, AM, HR, FI/CO Logistics/Material Management) JD Edward Oracle ERP Project & Asset Mgmt. SharePoint (site administrator)
Business Intelligence: BEXAnalyzer tools, Project Management
EMPLOYMENT HISTORY:
Confidential, Atlanta, GA
Technical Trainer
Responsibilities:
- Work with collaborative SAP & IT teams to identify needs through an assessment and evaluation process.
- Develop materials based on assessment, department goals and previously identify requirements.
- Conduct sessions through various modes of delivery.
- Implement & Administer Intellum Exceed Learning Management System.
- Add new users, set-up, register, and update course status.
- Modify, update, and maintain current system.
- Transition Confidential from SumTotal Maestro LMS to new Intellum Exceed LMS.
- Designs and develop instructional materials - Create end user documentation, quick cards, Articulate/PowerPoint SCORM/AICC standards course development that support the company’s requirements.
- Conduct session - one on one, group, webinar and virtual delivery.
- Demonstrate and utilizes effective need analysis, project management, course development, and evaluation skills.
- Able to work independently or with collaborative teams to support and company initiatives.
Confidential, Atlanta, GA
Pricing Analyst
Responsibilities:
- Responsible for monitoring vender pricing, communicating with vendor and Confidential personnel, researching products, merging vendor price files with Confidential pricing in SAP platform, and developing new prices.
- Updates vendor costs records and resale price records.
- Creation and Maintenance of Special Pricing records.
- Revalues inventory at replacement cost.
- Conducts analyses of existing price levels to validate proper margin levels.
- Communicates Vendor Price Increase notifications to Confidential field personnel.
- General clean up of data to ensure information is accurate and current.
- Reviews sales history for activity and re-values product costs according to purchasing patterns
Confidential, Atlanta, GA
SAP MM Data Analyst
Responsibilities:
- Responsible for Materials Master Records, Vendor Master Records, Customer Master Records, Sales and Purchasing Master Records.
- Executing requests to add and update data in SAP Materials Management system.
- Create new material and vendor numbers in SAP using specific terms and formatting standards
- Extend existing material and vendor numbers in SAP. Create, update, and/or modify various pieces of material and vendor master data in SAP
Confidential, Atlanta, GA
Business Systems Analyst
Responsibilities:
- Steward operational metrics, analytics and scorecards to key stakeholders throughout the organization globally.
- SME in developing report and process models, promoting internal controls, standards and processes to ensure accuracy and consistency in data collection for department.
- Create Global Accounts Payable reports designed to enable Senior Leadership to better steward their business to get solid results in the areas of financial reporting and controls.
- Analyze business requirements (e.g., functional and technical requirements, information need, business process) by conducting information gathering sessions with clients, analyzing the information and prioritizing the requirements to gain understanding of the business needs.
Business Systems Analyst
Confidential
Responsibilities:
- Partner with Global IT Systems manager to design, update and develop accounting/finance systems to support strategic business changes and enhancements.
- Designed Goods Receipts error report - Used to identify outstanding goods receipt/Invoice receipt related issues.
- Scorecard Design - related to invoiced related items that were outstanding and unpaid due to various reasons.
- Trained new associates for Repatriation Project.
- Used to monitor blocked invoices throughout Company.
- Designed Manager AP Reports - High-level management report designed to give upper management insight to invoice related issues by Region, business unit and department.)
HR Reporting and Systems Analyst
Confidential
Responsibilities:
- Brokered conversations with key business leaders to the Company’s global HR community to manage scorecards; stewarded presentations to end-users related to deliverables and data collection and analysis of human resource based data for reporting purposes.
- Stewarded documentation of Standard Operation Procedures documents (SOP) for the HR Reporting Team that ensured data integrity and provided consistent reputable data delivery to HR’s client base. This protected the HR Department’s reputation and ensured reliable reporting results for each report processed by the department.
- Created Production Schedule that identified current projects and routine reports. Production schedule tool enabled department manager to capacity plan. The production schedule enabled manager to quickly shift workload as new business requirements and projects as identified.
- Conducted User Acceptance testing (UAT) for SAP HR Module, BW, and People Click as upgrades implemented.
- Designed Resource related scorecards - identified all Human capital related activity within Business Unit, Region & Department.
- Designed Learning Resource Year over Year reporting - Used to identify company related sessions offered globally throughout the Company.
- Designed SOPs for Human Resources department to manage workload and new projects within the department.