OBJECTIVE:

Obtain a position with a growing, fast - paced company. Also utilize my skills and experience to increase the productivity, stability, and efficiency of not only the IT Department, but also the company as a whole.

SUMMARY:

• Over 11 years of experience in IT with 6+ years in development, testing and implementation of large and small Citrix systems.
• Also in the last 6 years the international management experience of conducting technology and skills development seminars, software development and provide customized software applications and solutions.
• Developing documentation, help knowledge servers, technical and educational training needs to management and staff.
• I can provide hands on computer hardware support and excellent working knowledge of Network Design Procedures, Programming, writing Unix scripts to execute batches, Remote connections.
• Having served a diverse variety of client’s via.: Wholesales, Finance, Point of sales, Insurance, Importers, Manufacturing, Information Technology and more.
• Knowledge with following Citrix infrastructure components: Web interfaces, PNAServer, Netscaler setup and administration, License Server management, Edgesight. Management and configuration of RSA SecurID Server.
• Experience with following technologies, components or areas: Citrix Installation Manager, Application Streaming; Content redirection setup; ICA files creation, Roaming profile management and architecture and implementation of a new Xenapp 5,0 server environment
• Experience with disaster recovery and P to V planning / testing under Citrix.
• Experience integrating standard 3rd party applications into virtualization environments (e. g. Microsoft Office) as well as proprietary business line applications based on common application development platforms
• Wireless LAN, 802.11 a/b/g routers, Access Points, wireless security WEP, EAP, WPA etc set-up and configuration
• Strong working knowledge of VDI using Citrix XenDestkop (inclusive of Provisioning Server, USB device troubleshooting, etc. )
• Knowledgeable about most modern Business Basic Languages, including: THROUBREAD, SMC, SAP, BASIS PRO 3 thru 5, BBJ and Providex
• Experience interacting with end users to provide technical support and gather feedback
• Ability to present solutions that were designed and implemented to high level management
• BMC Remedy ticketing system
• Proven track record of meeting deadlines along with associated deliverables
• Programming in: HTML, JavaScript, Pascal, SQL, Batch Command, Visio, CGI-BIN, Apache modules, ASP.net, PHP
• Knowledgeable with computer hardware and assembly, including server technologies such as RAID, SCSI, NFS, SAN Storage

EXPERIENCE:

Confidential

Sr.Citrix Xenapp /Deployment SME Engineer

Responsibilities:

• Citrix Server - Presentation Server 4.5 - Xen App6.5
• Ability to solve problems quickly and automate processes.
• Web Interface 4.5 & 5.X configuration knowledge and experience( New auto-launch)
• Citrix Provisional services front end with Management
• Quick Citrix Xenapp Application icon deployments script
• Citrix service management and monitoring via Citrix Edgesight.
• Edgesight SME on Capacity Projection and steady state environment
• Windows bit Design architecture VMWARE ESX/Vsphere Manager onto Xenapp6.5 PVS Servers
• Ability to communicate effectively with all levels of personnel, both verbally and in writing
• Performing integrating process and automated tools
• Application deployment with Xen-desktop VDI & Xenapps server
• Significant working in a team environment in a large organization
• Size the environment / Capacity Planning using Edgesight
• Bench Marking / Load Simulation for Performance Analysis
• Architecture and implementation of Citrix application Certification process
• Ensuring customer satisfaction through professionalism and swift resolution of open issue
• Documentation of Citrix problems and steps needed for correction with screen shots and video training

Confidential

Global Citrix Specialist

Responsibilities:

• Taking the per-production farm to “steady production state environment”
• Resolve ongoing operational issues with Citrix covering multiple farms. Review solution design and provisioning of new infrastructure based on new Xenapp 6.5 enterprise level and application roll outs
• Involve on Citrix deployment under VMware and in addition VB scripting
• Ensure all corporate processes are adhered to ensuring changes to the enterprise services infrastructure are fully documented following the best practice principles of ITIL
• Take responsibility within project roles for all stages of the life cycle for software/hardware development of complex enterprise-wide services, including investigation, analysis, specification, design, construction, testing, maintenance, upgrade and migration
• Communication with the ability to translate business requirements in to a solution ensuring clear understanding amongst all parties
• Citrix service management and monitoring via Citrix Edgesight.
• Edgesight installation and client deployment along with endpoint reporting
• Investigate, assess and architect new technical features to stabilize or exploit existing technology investments.
• Occasionally work evenings/weekends, as dictated by project requirements.
• Documentation of Citrix problems and steps needed for correction with screen shots and video training

Confidential

SR Citrix Architect/Deployment Engineer

Responsibilities:

• Operational support, management and solution design of the Confidential Inc. Global Citrix environment.
• Investigate and diagnose complex service issues, working with users, clients, other staff and suppliers as appropriate. Resolve such business impacting issues to maintain overall service performance and meet OLA’s
• Taking the unstable farm “Citrix Crit-Sit status “ to steady state environment
• Monitor and resolve ongoing operational issues with Citrix covering multiple farms on Metaframe and Presentation 4.5 (over 100 provisioning servers). Solution design and provisioning of new infrastructure based on new Xenapp 6.5 enterprise level application roll outs
• Involve on other virtualization technologies like Softgrid/AppV for citrix deployment and VMware and in addition VB scripting
• Ensure all corporate processes are adhered to ensuring changes to the enterprise services infrastructure are fully documented following the best practice principles of ITIL
• Take responsibility within project roles for all stages of the life cycle for software/hardware development of complex enterprise-wide services, including investigation, analysis, specification, design, construction, testing, maintenance, upgrade and migration
• Communication with the ability to translate business requirements in to a solution ensuring clear understanding amongst all parties
• Investigate, assess and architect new technical features to stabilize or exploit existing technology investments.
• Improve Citrix platform availability to gold level (99.99%), Decrease the Citrix environment’s physical footprints, Improve Citrix printing, Citrix service management and monitoring via Citrix Edgesight.
• Investigate, assess and architect new technical features to stabilize or exploit existing technology investments.
• Occasionally work evenings/weekends, as dictated by project requirements.
• Documentation of Citrix problems and steps needed for correction with screen shots and video training

Confidential

Global Citrix Specialist

Responsibilities:

• Operational support, management and solution design of the Confidential & Confidential Global Citrix environment Investigate and diagnose complex service issues, working with users, clients, other staff and suppliers as appropriate. Resolve such business impacting issues to maintain overall service performance and meet OLA’s
• Use enterprise management systems software (CA, HP Insight Manager) and appropriate analysis equipment to identify and report on service performance, including proposals and solutions for improvement.
• Monitor and resolve ongoing operational issues with Citrix covering multiple farms on Metaframe and Presentation 4.5 (600 servers). Solution design and provisioning of new infrastructure based on new Xenapp 6.5 enterprise level application roll outs
• Involve on other virtualization technologies like Softgrid/AppV for citrix deployment and VMware and in addition VB scripting
• Ensure all corporate processes are adhered to ensuring changes to the enterprise services infrastructure are fully documented following the best practice principles of ITIL
• Take responsibility within project roles for all stages of the life cycle for software/hardware development of complex enterprise-wide services, including investigation, analysis, specification, design, construction, testing, maintenance, upgrade and migration
• Communication with the ability to translate business requirements in to a solution ensuring clear understanding amongst all parties
• Investigate, assess and architect new technical features to stabilize or exploit existing technology investments.
• Occasionally work evenings/weekends, as dictated by project requirements.
• Documentation of Citrix problems and steps needed for correction with screen shots and video training

Confidential

Sr.Citrix Hosting Architect

Responsibilities:

• Citrix Server - Presentation Server 4.5 - Xen App6.5
• Supporting large Citrix Hospital environments (e.g., 200+ Citrix servers & minimally a few thousand users)
• Ability to solve problems quickly and automate processes.
• Web Interface 4.5 & 5.X configuration knowledge and experience( New auto-launch)
• Management of RSA SecurID Server
• Citrix Provisional services front end with VMWARE ESX/Vsphere Management
• Quick Citrix Xenapp Application icon deployments script
• App - V deployments script Management
• Windows bit Design architecture Sentillion 4.5 Upgrade of ED Manager onto Xenapp6.5 Servers
• Ability to communicate effectively with all levels of personnel, both verbally and in writing
• Performing integrating process and automated tools lead and direct personnel during a crisis mode
• Significant working in a team environment in a large organization
• Size the environment / Capacity Planning
• Bench Marking / Load Simulation for Performance Analysis
• Architecture and implementation of Citrix application Certification process
• Ensuring customer satisfaction through professionalism and swift resolution of open issues
• Documentation of Citrix problems and steps needed for correction with screen shots and video training.

Confidential

Sr. Citrix Engineer

Responsibilities:

• Citrix PS 4.0 to the Architecture and implementation of a new Xenapp 5,0 server environment (100+ servers)
• Size the environment / Capacity Planning
• Bench Marking / Load Simulation for Performance Analysis
• Architecture and implementation of Citrix application Certification process
• Restrict Published Citrix Desktops using Windows GPOs
• Bermuda stock exchange xenapp 5.0 application deployment
• Reuters migration Policy for citrix deployment
• Bermuda Credit xenapp application deployment
• Site lead Printer Deployment and driver policy for the new Xenapp 5,0 server environment (64 bit) .
• Site lead on trading floor software deployment.
• Review the PNA connection policy between 4.0 and xenapp farm
• Project lead for deployment and Administration of Citrix Edgesight 5.0
• Server status and actives reports Architecture using Edgesight 5.0
• Users advance support using Citrix Edgesight 5.0
• Windows #7 ICA connection stability deployment.
• Citrix, application trouble-shooting, application integration, and performance tuning skills
• Working with other IT departments to troubleshoot application issues
• Ensuring customer satisfaction through professionalism and swift resolution of open issues
• Monitor the health and performance of file and application servers
• Documentation of citrix problems and steps needed for correction with screen shots and video training.

Confidential

SR. Citrix Engineer

Responsibilities:

• Windows Server 2000 & &x64, Xenapps 5.0, Xendesktop 3.0
• Project lead in the Developing new processes and maintain existing processes for the presentation of applications, desktops and servers to clients.
• Project lead in Translating business needs into technical requirements for Citrix deployment.
• Analyze technical and systems operations problems related desktop technologies.
• Project lead for Citrix Certification Architecture which to Produce the necessary documentation and or video for new products to run under the Wyse thin client / Model VOX/V1DL
• XenDesktop, Provisioning Server pilot testing for standard workstations any Wyse thin cilent
• Project lead for Citrix patch testing and deployment Architecture onto the farm. troubleshooting and support of Citrix XenApp environments on Intel and VMWare platforms
• Project lead for deployment and Administration of Citrix Edgesight 5.0
• Server status and actives reports Architecture using Edgesight 5.0
• Users advance support using Citrix Edgesight 5.0
• Project lead for deployment and management of Netscaler for load balancing citrix web sites
• Provide solution to business problems using XENApp architectures
• Install and deploy new Citrix XenApp servers and complete application integration.
• Publishes applications using the Management Console
• Project lead in Patch Test Management of Microsoft and Citrix Updates
• D.R, Support testing of the Citrix Backup Farm.
• Working with 3rd-party vendor’s technical support to resolve a technical issue
• Windows #7 ICA connection stability deployment.
• Load Balance support Management during the cost of the day.
• Installing and configuring Web Interface 5.0
• Track and document environment changes and issues and resolution logs
• Application packaging, isolation and streaming
• Conduct a health check of current Citrix environment
• Troubleshoots Server and Active Directory issues
• Citrix, application trouble-shooting, application integration, and performance tuning skills
• Working with other IT departments to troubleshoot application issues
• Monitor the health and performance of file and application servers
• Documentation of citrix problems and steps needed for correction with screen shots and video training.

Confidential

Sr. Citrix Architect

Responsibilities:

• Evaluate Network Infrastructure
• Evaluate VMware Infrastructure
• Evaluate Network Performance and Configuration of Operating System
• Architectures of XenApp 5.0 for two sites
• Configuration of RSA SecurID Server to link with Citrix farm.
• Set up and configure Citrix License Server and CAG License Server
• Set up and configure RSA Client for two site
• Set up and configure Citrix Web interface 5.0 system ( in house and Internet with CAG )
• Single Sign On Configuration and Password Management installation
• Conduct a health check of current Citrix environment
• MS Office 2003, application deployment, application integration, and performance tuning
• Ms Visio 2003,, application deployment, application integration, and performance tuning
• SAP, application deployment, application integration, and performance tuning
• MS Access application deployment, application integration, and performance tuning
• Evaluate Citrix Presentation Server / XenApp Infrastructure Servers performance tuning skills
• Documentation of installation/support procedures and policies/procedures related to the usage, installation, and support of desktop technologies with Xenapp connection.
• Documentation of citrix problems and steps needed for correction with screen shots and video training.

Confidential

Sr. Citrix Architect

Responsibilities:

• Citrix XenApp 5.0 Architecture (64 bit) for two sites
• Set up and configure Citrix License Server and CAG License Server
• Set up and configure Citrix Web interface system ( in house and Internet with CAG )
• Single Sign On Configuration and Password Management installation
• Set up and configure Citrix Access Gateway 2000 for two sites
• MS Office 2003, application deployment, application integration, and performance tuning
• Ms Visio 2003,, application deployment, application integration, and performance tuning
• SAP, application deployment, application integration, and performance tuning
• Reflexsion 2000 application deployment, application integration, and performance tuning
• Market Data application deployment, application integration, and performance tuning
• Setup of Installation Manager and package hot fixes on new farm.
• Architecture and deployment of SSL Installation on CAG and the STA setup for Citrix XML connection.
• Researches, tests and applies patch management solutions for application servers using VMWare workstation and server.
• Documentation of citrix problems and steps needed for correction with screen shots and video training.
• Contribute to the improvement of written procedures for any operations that directly impact the operation of the production and in office environments

Confidential

Sr. Citrix Architect

Responsibilities:

• Citrix, application trouble-shooting, application integration, and performance tuning skills
• Review ICA client connection problem via PCanywhere.
• Review PS4 Server ( New installation ) and provided any needed hot fix and rollout patches
• Policy design and implementation.
• Local Group Policies installation
• Engineer Citrix Printer driver policy for a stable and working client printer build. installing, publishing and testing applications on a Citrix Farms with installation manager
• Cost point, application trouble-shooting, application integration, and performance tuning
• Impromptu, application trouble-shooting, application integration, and performance tuning
• Cognos scheduler, application trouble-shooting, application integration, and performance tuning
• Design a needed overview of the current Citrix foundation to insure stable client connection and application deployment for future expansion.
• Monitor the health and performance of file and application servers

Confidential

Sr. Citrix Engineer

Responsibilities:

• Citrix PS 3.0 & PS 4.0 design and implementation of a new large scale server environment (100+ servers)
• Manage, design, implement, and maintain IIS, WI 4.0, Citrix secure gateway and STA
• Manage multiple tasks as well as service requests and incident resolution.
• Carry out OS and software upgrades as required.
• Participate in off-hours on-call rotation.
• Roll out the package on the production citrix server.
• Update VB scripting and Citrix logon scripts
• Work closely with application packaging and deployment team to develop consistent application publishing processes
• Proactively identify gaps in systems operations and propose solutions.
• Interact with Business Units as well as vendors to architect new technologies.
• Produce and maintain documentation of all procedures.
• Review and the installation of the needed support apps for Macola software under Citrix.
• Supporting the help desk with ICA client connection issue Vista, IE7 and MAC
• Monitor the health and performance of file and application servers
• Researches, tests and applies patch management solutions for application servers using VMWare workstation and server.
• Work effectively with co-workers, clients, and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions.

Confidential

Sr. Citrix Deployment/Support Engineer

Responsibilities:

• Act to Citrix Migration Project, application integration, and performance tuning skills
• Review Citrix Presentation Server 3.0 and what needed to upgrade to Presentation 4.5.
• Access Gateway upgrade SSL and STA
• Review ICA client connection problem via PCanywhere, Logmein and Vmware workstation installing, publishing and testing applications on a Citrix Farm
• MS Office 2003, application deployment, application integration, and performance tuning
• Ms Visio 2003,, application deployment, application integration, and performance tuning
• SAP, application deployment, application integration, and performance tuning
• Reflexsion 2000 application deployment, application integration, and performance tuning
• ACT application deployment, application integration, and performance tuning
• Goldmine application deployment, application integration, and performance tuning
• Reuter Plus application deployment, application integration, and performance tuning
• Full Software Test via citrix profile routine and make any needed adjustment.
• Roll out the package on the production citrix server..
• Supporting the help desk with ICA client connection issue Vista, IE7 and MAC
• Monitor the health and performance of file and application servers
• Researches, tests and applies patch management solutions for application servers.

Confidential

Citrix Engineer

Responsibilities:

• Citrix, application trouble-shooting, application integration, and performance tuning skills
• Review ICA client connection problem via PCanywhere.
• Review PS4 Server ( New installation ) and provided any needed hot fix and rollout patches
• Policy design and implementation.
• Engineer Citrix Printer driver policy for a stable and working client printer build.
• Cost point, application trouble-shooting, application integration, and performance tuning
• Impromptu, application trouble-shooting, application integration, and performance tuning
• Cognos scheduler, application trouble-shooting, application integration, and performance tuning
• MS Office 2003, application deployment, application integration, and performance tuning
• Ms Visio 2003,, application deployment, application integration, and performance tuning
• SAP, application deployment, application integration, and performance tuning
• Reflexsion 2000 application deployment, application integration, and performance tuning
• Design a needed overview of the current Citrix foundation to insure stable client connection and application deployment for future expansion.
• Monitor the health and performance of file and application servers

Confidential

Cisco Networking Instructor

Responsibilities:

• Preparing students for networking, internetworking fields design and support .
• Topics include routers, switches, gateways and physical connections of networks, IOS basicsprotocols, TCP/IP IP addressing, IP configuration and basic traffic management of a network
• Operate a Cisco router using the Cisco IOS
• Network Topology and Design using Visio

Confidential

Onsite Citrix Deployment Engineer

Responsibilities:

• Project Management deployment of Citrix Remote Environment.
• Site review and adjustments to the project decommission of the old network.
• TCP/IP network Installation of Hp LaserJet 4250n
• User workstation permissions installation.
• Care Tracker Kiosk network Installation and Citrix connection setup
• Proxy Server Decommission and Installation of the Cisco Router
• Reconnection to the new Confidential /domain and VPN.
• Installation and testing of MacAfee Frame and MacAfee Antivirus.
• Installation and testing of TightVNC remote software.
• Review and make the needed project management adjustments to insure a correct and stable Citrix migration

Confidential

Citrix Support /Engineer

Responsibilities:

• Citrix administration/engineering in a large environment
• User help desk support and management using Manage now/Lotus notes IT Enterprise
• Support the Microsoft Terminal Services and Citrix Environment for optimal integration of Mt Sinai clinical applications.
• Certify and package applications in a Citrix environment
• Citrix, application trouble-shooting, application integration, and performance tuning skills
• Management of Terminal Services, Citrix MetaFrame farms, and Terminal Services license servers
• Eclipsys connection support under the Citrix MetaFrame farms.
• Troubleshoot Hardware, OS and Connectivity issues on client systems.
• Password Manager support.
• Provide on-call support during evenings and weekends on a rotating basis.
• Publishing applications and setting up load balancing within Citrix farms
• User and Permission Management
• Identify tasks that require automating and automate them.
• Group Policy design and implementation
• Spam filtering, anti-virus planning and management
• Active Directory Management of over 15k users, groups, server and its permissions.
• Data center support, Installation and removal of servers and raking of servers
• Remote-Insight Boards support HP/Compaq and Confidential
• Contribute to the improvement of written procedures for any operations that directly impact the operation of the production and in office environments