Project & Implementation Lead /technical Support Lead Resume
Dallas, TexaS
PROFESSIONAL PROFILE:
- EMC NetWorker 7.6 - 8.1 AdministratorEMC Data Domain Administrator Tape Backup Storage Admin.
- Systems Business Analyst UNIX Systems Administrator Sr. Tech & Help Desk Support
- Disaster Recovery SpecialistSr. NOC Technician Windows Server Tech Support NetBackup 7, HP DP 7, CommVault EMC DPA Administrator NetApp, Nimble SAN Storage Admin.
- Cisco UCS B440 Blade ServersCisco Nexus 5000 Switch QualStar XLS & StorageTek Libraries
EMPLOYMENT HISTORY:
Confidential, Dallas, Texas
Project & Implementation Lead /Technical Support Lead
Responsibilities:
- Implementation Lead for website development with Joomla 3.4, configuration & migration to Virtual Private Server for restaurant and gift shop websites.
- Installed & configured McAfee security, Cpanel, Joomla extensions and other server applications.
- Created Run Book for editing the websites & performed training to executives and management staff.
- Managed multiple vendors for SEO and Directory Listings for websites. Installed Comodo SSL key to VPA website for gift shop and implemented other website applications.
- Host for weekly Project Status conference calls with developers, management and administrative team members.
- Prepared weekly MS Excel deliverables and timeline of line items.
- Setup mobile & desktop mobile online ordering site, configured PCI Compliance and interfaced with P.O.S. hardware ans software for 16 devices.
- Installed and documented runbook for Dell server supporting IDRAC remote and Cisco network inftacture.
- Prepared the Disaster Recovery and Business Continuity Plan and performed all testing of the plans.
- Perform data backup/recovery of systems daily. Prepared and conducted intensive Disaster Recovery exercises and updated DR documentation.
- Currently providing on going extensive technical support on a daily basis on Linux servers for email administration, websites content & other applications support to the CEO and management staff remotely.
Confidential, Dallas, Texas
Sr. EMC Networker Admin./Architect, Storage Analyst, Sr. EMC Data Protection Advisor Admin
Responsibilities:
- Planned and prepared for growth & scalability to properly balance increasing throughput of backups. This includes using storage nodes, dedicated storage nodes & selecting fiber/IP paths for backup data throughput
- Major strengths include identifying customer requirements, building and interpreting use cases and designing backup & storage designs to guide strategic planning. Perform all areas of user testing plus collect and analyze customer data storage needs. I have considerable experience in designing, enterprise data backup storage planning as a team lead. I consider myself to be a thorough, well-organized planner who communicates effectively.
- Wrote comprehensive documentation for Networker DR, Business Continuity operational procedures, Corporate Backup & Recovery Policies also created Visio diagrams of the enterprise backup & disc storage environments and uploaded to Sharepoint.
- Backup & restored NetApp NAS storage nodes daily, up to 5TB data each, Windows 64 bit 2008 R2 servers
- Nimble Storage Arrays CS-400 & 500 with expansion ES1-H45 arrays
- Implemented devices to Cisco Nexus 5000 switch & UCS B440 Blade servers
- Responsible for Migration upgrade of EMC Networker v7.6 to v8.1
- Configured scheduled backups & restores for VMWare, VBA, KVM, ILO, Linux, HP-UX, and multiple versions of MS O/S systems. Maintained QualStar Tape Libraries (2), StorageTek, and supported & trained OPS department
- Daily troubleshot NetBackup 7.1 backup issues and the migration of clients, backup pools and schedules to EMC Networker 8.1 platform. Performed all patching, decomm, performance tuning and monitoring of EMC Networker, NetBackup, Avamar, CommVault, HP Data Protector 7.03 and EMC Data Protection Advisor servers and clients.
- Executed CLI commands bi-weekly & monthly of total 650TB capacity reports on backup servers to ensure compliance with the corporations’ annual EMC Capacity Storage Licensing Agreement
- Co-host weekly Change Control conference where knowledge of ServiceNow expertise heavily utilized
- On-call 24x7
- Primary point of contact as Team Lead for tape to Nimble disc storage project
- Team analyst for EMC Data Protection Advisor customized reports
- Developed and created EMC DPA Audit Reports for compliance to Gartner auditing firm
Confidential, Memphis, TN
EMC Data Domain & EMC VNX Administration, Deployment and Implementation Specialist
Responsibilities:
- Installed, configured and deployed EMC VNX 5500 Series & EMC Data Domain (DD 640) systems for Confidential.
- Supported the deployment/implementation from configuration plan, documentation, Data Domain staging, Avamar, vendor installs, all firmware updates on VNX 5500 SAN, applications identifications, CAT-5 (Cisco Catalyst 3750) and fiber switch (Cisco MDS-9124) installation.
- Provided documentation for best business practices and business analysis information for Directors & Managers.
- VMWare installation on HP Servers (6 - DL 380-G7 Proliant Servers) also the HP KVM and ILO hardware.
- Assisted in the installation and configuration of NetApp Storage arrays.
- Migration support of over 112+ core applications, ensuring business continuity which required, meticulous detail for task completion.
- Per the Managing Director, my efforts performed during the 90 day contract propelled the team to exceed the deadline before the allotted time.
Confidential, Memphis, TN
Project Lead/Business Analyst
Responsibilities:
- Installed, configured and trained client on: Dell PowerEdge T-310 dual server Failover with DoubleTake High Availability & Tools application software, IDRAC Remote connectivity implementation, Windows Server 2008 Enterprise Ed., R2, & backup software operations.
- Installed EaseUS backup software, configured backup rotation.
- Developed the complete Disaster Recovery & Business Continuity Plan along with MS Visio and MS Excel systems layout & inventory.
- Met all client deadlines and achieved a budget savings of $23,790 for the client.
- Currently providing on going direct business goals and options to the CEO on a weekly basis, remotely with weekly status meetings via teleconference.
Confidential, Memphis, TN
Unix Systems Administration, Legato NetWorker and Point of Sale Installation/Upgrade Specialist
Responsibilities:
- Performed IP address upgrades on all network devices in the department store(s) and attached asset tags.
- Installed Cisco 2811 firewall device.
- Installed and configured the backup application Legato NetWorker client on certain customer servers.
- Any additional support as needed to customer or administrators using NetBackup & Legato NetWorker.
- Re-assigned the store network devices to specific ports on the Cisco 2811 switches.
- Installed new debit machines, Okidata MFP printers, Spectra Link gateway, Thin Clients and applications at multiple customer sites.
Confidential, Washington, DC
Unix Systems Administration, EMC NetWorker Administrator
Responsibilities:
- Installed, configured & monitored EMC NetWorker and NetBackup on servers and clients across multi state regions for the Confidential .
- Performed backup tasks to LTO-3 tapes, problem resolutions, client backup & restores.
- Manage 3 NetWorker data zones including an 1100 client and a 140 client environment. Access Remedy Action Ticketing system for trouble tickets with updates and/or clear tickets - Experience with tape drive configuration with NetWorker
- Familiarity of Oracle & SQL Database backup - Outstanding written and interpersonal skills
- Manage license pool and license capacity for 3 NetWorker data zones.
- Planed and prepared for growth & scalability to properly balance increasing throughput of backups.
- Wrote comprehensive documentation and update NetWorker operational procedures
- Work with IBM, ADIC & StorageTek tape libraries
- Administer maintenance on backup system for optimal performance
- Prepare and conduct intensive Disaster Recovery.
Confidential, Chicago, IL
Sr. PACS Administrator (Business Analyst & Strategic Planner)
Responsibilities:
- Direct support to GE Field Engineers & Project Managers w/ installation and custom configurations
- Daily PACS Administrators, HIS/RIS Administrators/Vendors, and Radiology personnel.
- Interfaced with collectively with Director of Radiology to the Imaging Specialist on staff
- Provided Business Analyst documentation for each enterprise implementation with Project Manager
- Installed hardware in racks, performed cable management, loaded application software, and performed preventative maintenance on the following hardware: Dell WIN2K & 2650 Servers, Brocade switch, EMC CX-400/700 RAID, Centricity EA2.x (Enterprise Archive), BARCO Monitors setup and screen configurations, Plasmon optical discs changers, multiple monitor I/F cards, Sun Solaris O/S 9.0 & 10.0, Sun V-480 Server, HP Web Servers, DICOM Application Servers, ISUs, DICOM (Dell) Print Servers, Linux and a number of other software and hardware devices.
- Provided Strategic Planning to Project Manager & Director of Radiology
- Hospitals supported: Cook County Hospital, Northwestern Hospital, St. Mary’s Hospital, IOWA Healthcare, Children’s Hospital, Mason City Iowa Hospital, and many more.
- Negotiate, establish and manage the planned Distributed Radiology workflow
- Trained staff member(s) on the use of GE Centricity PACS systems and applications
- Maintained organized and detailed documentation of the customers GE PACS systems and applications
- Provided a “can do” positive attitude in the workplace with the staff and vendors