SUMMARY:

• Field Drive Test Engineer Diverse with extensive experience in wireless networking, systems & Drive Test, RF concepts.
• Experience with Data Collection tools such as TEMS 14.4, 14.5, 14.6, Nemo, MS Streets & Trips and MapInfo Professional to analyze patterns and trends and create maps for drive testing routes.
• Extensive experience in Data Collection using TEMS Software based on drive testing methodology.
• Performed the uploading of drive test data files, pre and post analysis of drive data in Actix.
• Used Microsoft Streets & Trips for route determination & navigation.
• Analyzed RF Drive Test Data using MapInfo generating the required documentation and reports.
• Analyzed call statistic such as call setup time, dropped call rate, Origination and Termination Failure Rate with Actix.
• Excellent problem solving, troubleshooting and analytical skills.
• Well - developed communication, planning and organizational skills provide a strong foundation to add immediate value in meeting organizational goals.
• Good understanding of engineering concepts.
• Installation of Digital Subscriber line.
• Installation of Internet Protocol Television.
• Installation of Internet Protocol Camera.
• Installation of Public Switched Telephone Network.
• Main Distribution Frame Patching in Telephone exchange.
• Optical Network Unit Patching.
• Msag Network Patching.
• Huawei DSLAM and Tag block.
• ZTE DSLAM and Tag block.
• Alcatel DSLAM and tag block
• Alcatel Switches E 10B
• Huawei Soft Switch
• Fiber Optics Splicing.
• Telecom Access Network.
• Line Qualification Distribution.
• WiMAX Technology.
• Maintenance Access Network.
• Wi-Fi, LAN, WAN Networking, Ethernet, TCP/IP, DHCP, DNS.
• CCNA
• Hasati
• RF Tools

TECHNICAL SKILLS:

Data Collection Tools: TEMS 14.4, 14.5, 14.6

Mapping Tools: MapInfo, MS Streets & Trips

Technology: UMTS, WCDMA, GSM, LTE

Operating Systems: Windows NT / 2000 / XP/ Vista/ 7 and windows Server, etc.

PROFESSIONAL EXPERIENCE:

Confidential

Drive Testing and Optimization Technician

Responsibilities:

• Performed field RF and data collection using TEMS Software based on drive testing methodology.
• Preparing drive routes, maps, checking azimuths, scrambling codes prior to drives, install and
• Updating licenses, installation of software tools, install drivers for hardware.
• Performed RF drive testing using TEMS to carry out radio propagation, signal strength measurement and coverage analysis of the network.
• Set up and operation of TEMS Investigation Tool Kit, versions used 14.4 to 14.6, use of UMTS and LTE scanners, check antennas/GPS, cell phones, data stick, ensure cable quality assurance.
• Troubleshooting and ensuring that all test equipment is functional, liaising with Ascom when necessary.
• Uploading drive test data files, pre and post analysis of drive data.
• Used Microsoft Streets & Trips for route determination & navigation.
• Analyzed RF Drive Test Data using MapInfo generating the required documentation and reports.
• Analyzed call statistic such as call setup time, dropped call rate, Origination and Termination Failure Rate.
• Checking the performance of devices in IRAT handovers between 2G/3G/4G networks and different RNC boundaries.
• Perform coverage checks, collect data and send reports directly to senior engineers with recommendations.
• Check the areas of poor coverage within 2-4 miles radius across the site and improved the signal penetration as well as the signal strength.
• Handle customer complaints and meet with customers with regards to dropped calls, weak coverage and on location testing and improvement in live time with regards to correct propagation and RSCP, recommend if repeaters/boosters are needed to amplify signal for better and improved coverage.
• Use of TEMS pocket tool, loading map-sets and recording log files.
• Locate and check cell sites in all technology’s 4G/LTE, UMTS, WCDMA/3G, GSM /2G, check azimuths, propagation, check neighbors and cell ID's are correct in all sectors Alpha, Beta & Gamma.
• Reduplicate dropped calls and record data using TEMS, one way audio testing, live traces.
• Inter and intra frequency soft and hard handover checks WB AMR- RNC testing, perform necessary tests
• Perform 901 call tests.
• Create and close trouble tickets in AIMS with regards to customer complaints, checking status of serving cell sites.
• Use of Outlook, streets and trips, advance knowledge of Microsoft Suite and other in house applications.
• Use of AMPS, CDMA, TDMA, WCDMA, and GSM Technology.
• Assist with the collection and recording of data input in excel spreadsheet format for yearly audit in RF
• Department.
• Work with people Confidential all different levels and maintain strong working relationships with colleagues, customers and clients.
• Drive Test Experience includes; Stationary Tests, for Alpha, Beta, & Gamma. LTE to UMTS testing (IRAT), Reselection, Cluster Drive, and Market Drive Optimization.

Equipment Technician

Confidential

Responsibilities:

• Served as a Assistant Manager on Duty in the absence of the Manager and Assistant; handled escalated customer issues and resolved any various operational issues.
• Supported the manager with open and honest communication and coaching of the Operations team
• Maintained strong leadership presence on the field and served as the standard for customer services, product knowledge, and operations.
• Demonstrated knowledge of local market demands and competitors to find opportunities for business growth and development.
• Solicit customer email addresses in an effort to help grow Confidential customer database