System Admin Resume

SUMMARY

To work efficiently and effectively as well as grow with an organization and constantly improve my technical skills through continuous learning.

TECHNICAL SKILLS

ERP: SAP R/3 4.7E, Net Weaver 7.0 (ABAP, BW, BI).

Virtualization S/W(ESXI): VMWARE 5.1.0 (Vsphere, Vcenter, and Vmotion).

Operating System: MS - Windows XP/2003/2008, win 7, win 8, Linux.

Languages: C, C++, DOT NET (Framework).

Databases: Sql Server, Oracle.

PROFESSIONAL EXPERIENCE

System Admin

Confidential

Responsibilities:

Administration and maintaining Windows XP, Windows 7, Windows server 2003 and server 2008.
Assigning permissions to the users as well as to the groups.
Basic administration of VMWARE (vsphere, vcenter, vmotion).
DHCP and DNS configuration in Windows 2003/2008 server.
Installing kaspersky 10 antiviruses and pushing Latest update to the server.
Providing Remote Control to the outlet clients by using Remote Administrator viewer 2.1.
Installing applications and Troubleshooting.
MS outlook and outlook express configuring and troubleshooting.

Desktop Support Engineer

Confidential

Responsibilities:

Administration and maintaining Windows XP, Windows 7, Windows server 2003 and server 2008.
Assigning permissions to the users as well as to the groups.
DHCP and DNS configuration in Windows 2003/2008 server.
Providing Remote Control Support to the outlet clients by using Omni quad instant remote.
MS outlook and outlook express configuring and troubleshooting.
Installing images using windows deployment services.
Installing kaspersky 8.0 antiviruses and pushing Latest update to the server.
Act as point of contact for resolving technical issues.
Install and manage software applications, patches on systems running windows.
Installing IT.NET application software and troubleshooting.
Installing R-Phone, CC-PULSE and configuring.
Configure FTP and HTTP sites.
Client certificates installing and configured.

System Engineer

Confidential

Responsibilities:

Desktop Support Engineer.

Confidential

Responsibilities:

Basic Administration and maintaining Windows XP, Windows server 2003.
Creating Users and groups.
Assigning permissions to the users as well as to the groups.
Installing MacAfee antivirus pushing Latest update to the server.
Providing Support for desktop management.
Providing remote support to the clients.
MS outlook 2003/2007 and MS outlook express configuration and troubleshooting.
Troubleshooting Virus related issues with the desktops.
DHCP and DNS configuration in Windows 2003 server.
Installing, configuring and testing tools given by the client team.
Coordinating and troubleshooting with client queries related to Software Issues.
Installation and Trouble shooting of Client packages like Microsoft Office, Microsoft Outlook (2003/2007), Adobe CS3,SQL (2005/2008), Visual Studio (2003/2005/2008) and other Software Tools.
Configuring and troubleshooting IP phone (AVAYA and GRANDSTREAM).
Configure and Troubleshooting the NETWORK PRINTERS.
Client coordination and Escalation.
Handling more than 1000 Desktop Users and 200 Laptop Users.
Up to date documentation.

Desktop Support Engineer

Confidential

Responsibilities:

Assembling, Installing and configuring Desktop systems and laptops.
Basic Administration and maintaining Windows XP.
Installing Semantic, McAfee antivirus.
Troubleshooting system logs and errors.
Backup and Restore Data.
Installing software’s like office 2003, 2007, Antivirus etc.,
Installing packages like visual studio, Adobe.
Servicing of the printers.
Analyzing and rectifying types of network issues.
Installing OS Images using Semantic Ghost.
Providing Remote Control Support to the outlet clients by using RDP, Gen control.
Installing application software.
Providing LAN network.