Consumer Health Care Application Representative Resume Baltimore, MD - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Consumer Health Care Application Representative

Responsibilities:

Completed and guided application process for consumers for health care insurance
Analyzed numerous calls to complete application for Medicare, Medicaid and qualified health plans
Identified various types of Alien Cards and permanent resident cards for the Confidential . Department of Confidential
Restored consumers online passwords in order for them to access their accounts
Inputted all individual and family vital information and income into the health connection system
Authenticated all HIPPA Laws were followed by verifying social security numbers, date of births, name and email address of consumers
Researched and transferred information from various insurance providers

Confidential, MD

Services Assistant

Responsibilities:

Extensive experience with CIS automated systems and thorough knowledge of adjustment/naturalization operations.
Compile, maintain and update data, systems, and reports
Check and verify data in case files and various databases
Record, sort, assemble, and file information on specific cases
Open and sort mail and correspondence and prepare routing slips for incoming publications and other materials
Entered data and conducted searches using various service databases, such as, CIS, NFTS, Pactrack, MAILTRAK BAPS and CLAIMS 4
Created and consolidated case files
Located, requested and transferred case files and other material necessary for the adjudication of immigration benefits
Generated documents and forms, such as, advance parole documents
Provided routine information and assisted applicants/petitioners and/or their legal representatives in response to telephone, walk - in inquiries
Captured essential statistical data for monthly reports by ensuring timely, accurate completion and submission of all data processed
Served as receptionist in examinations program for scheduled naturalization/adjustment interviews
Assisted internal customers from other DHS components by locating files and issuing alien registration numbers.
Performed district file audits quarterly and reconciled reports in a timely manner.
Secured, maintained, and issued empty A-file jackets
Provided back-up for other team members duties, responsibilities and unscheduled assignments at other departmental locations
Reviewed and screened applications for benefits to ensure validity of documentation submitted; provided routine information and assistance on applications for benefits; and maintain subject matter files
Researched and gathered information from a variety of sources, evaluated its relevance and impact, applied appropriate conclusions, and recommended benefits in accordance with immigration laws - Freedom of Information Act and the Privacy Act

Confidential, MD

Licensed Manicurist

Responsibilities:

Performed regular quality nail care treatments such as nail grooming, artificial nail tips, pedicures, paraffin treatments, hand and foot messages, and polish applications
Promoted nail services and product sales offered at salon
Counseled clients on how to care for their nails and which products to use
Maintained a clean and neat workstation

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Consumer Health Care Application Representative Resume

Baltimore, MD

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