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Administrative Assistant/receptionist Resume

3.00 Rating

Wauwatosa, WI


Reliable multitask professional with the ability to work independent as well as a team player to accomplish best practices for the vision of the company.


Skills: Mortgage and Real Estate documents. Proficient with Dell Computers, Loan Soft System, RCO computer system trainer, Loan by Phone assistant supervisor, Windows 2000, Microsoft Word, Excel, Apple Mac computer and HP Financial Calculator, Simplifile recording system.


Administrative Assistant/Receptionist

Confidential, Wauwatosa, WI


  • Prioritize office workflow and make effective administrative decisions to increase accuracy and productivity.
  • Effectively communicate (written and verbal) with a variety of individuals and highly visible customers.
  • Answer, screen and initiate telephone calls.
  • Coordinate and claim title insurance orders.
  • Analyze recording documents for errors and discrepancies prior to processing.
  • Effectively manage a high degree of confidentially.
  • Provide a clean and welcoming office environment.
  • Operate and maintain office equipment (fax, printer, photo copier, stamp machine, coffee maker, etc.) Coordinate and distribute mail and supplies.

Sales Executive

Confidential, Whitefish Bay, WI


  • Licensed Independent Real Estate AgentProvided excellent customer service to customers looking to purchase real estate.
  • Effectively communicated (written and verbal) with a variety of individuals.
  • Coordinated showings and listings of properties. Maintain confidential materials and records.
  • Adhere to Wisconsin Realtors Association policy and procedures.

Mortgage Loan Analyst

Confidential, Milwaukee, WI


  • Analyzed customer’s confidential financial documents, (credit reports, pay stubs, tax returns, bank statement and assets) to determine if a feasible workout plan could be established for a loan modification, short sale or deed in lieu.
  • Maintain confidential materials and records.
  • Ordered broker price opinions and reviewed appraisals for accurate property values.
  • Reviewed title work to determine if there were outstanding liens on title.
  • Reviewed Settlement statements, negotiated and mitigated loss for the company.

Lead Post Purchase Technical Specialist

Confidential, Milwaukee, WI


  • Provided solutions for homeowners to prevent foreclosures.
  • Assisted first time homebuyers with budgeting, credit repair and grant assistance to purchase homes.
  • Assisted post purchase clients’ with delinquent mortgages.
  • Analyzed confidential financials with for loss mitigation options: loan modifications, short sales and deed in lieu.
  • Submitted complete financial documents, collaborated with banks and servicer for a successful workout plan to avoid foreclosure.
  • Maintain confidential materials and records.
  • Prepared mortgage payoffs and satisfactions, submitted to the Confidential for recording.

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