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Technical Documentation Specialist Resume

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SUMMARY:

  • Role will be responsible for writing technical documentation and SOP’s for client’s infrastructure systems so they must have a strong technical background and understanding of the technical systems.
  • Provide examples of technical documentation they have produced previously
  • Provide examples of SOP’s that they have produced previously
  • Give a presentation on documentation they have created
  • Perform a hands - on diagram session utilizing a white board/smart board

TECHNICAL SKILLS:

Protocols: NFS, CIFS, FTP, SSL, SSH, iSCSI, NTP, PGP

Proficient in the following: Microsoft Office suite specifically Word, Excel, PowerPoint, Microsoft Visio

PROFESSIONAL EXPERIENCE:

Confidential

Technical Documentation Specialist

Responsibilities:

  • Prior experience creating technical documentation including:
  • Network and System architecture diagrams
  • Data and process flow
  • How-to guides
  • SOPs
  • 3-5+ years experience hands on administration or support of several of the following:
  • Windows server 2008 and 2k12
  • Red Hat Linux RHEL 5 and 6
  • NetApp or other major NAS/SAN
  • VMware ESX
  • WAN/LAN Networking
  • Oracle and MSSQL databases technologies
  • Load Balancers (NetScaler and F5)
  • Backup Methodologies
  • Disaster Recovery replication methodologies

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