We provide IT Staff Augmentation Services!

Computer Upgrades Resume

4.00 Rating

PA

PROFESSIONAL EXPERIENCE

Confidential, PA

Computer Upgrades

Responsibilities:

  • Advise new phone owners on how to operate smartphones.
  • Install Antivirus and upgrade operating systems.
  • Clean tower fans and defrag hard drives.
  • Advise clients on wat Computer System to purchase.

Confidential, Pa

Cigna Technical Support

Responsibilities:

  • Troubleshot teh Cigna websites .
  • Reset passwords from teh SSO tool.
  • Wrote 80 tickets per day on HP Service Manager.

Confidential, Pa

PointRoll Technical Engineer

Responsibilities:

  • Generated mobile tags, ad tags, in ad portal wif HTML, JavaScript, and Flash.
  • Resolved numerous tickets for live ad issues out of Jira.
  • Supported publishers wif corrections of live ad issues.

Confidential, Pa

ACS Customer Support

Responsibilities:

  • Answered any questions clients may have had about their mortgage loan.
  • Notified clients when their mortgage loan status went from active to paid off.
  • Scanned and indexed mortgage loan documents.

Confidential, Pa

Prudential Document Scanner

Responsibilities:

  • Scanned Medical claims and Annuity documents into teh Kodak Scanner.
  • Indexed all scanned documents.
  • Retrieved scanned/indexed documents at client’s request.a

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