Computer Upgrades Resume
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PA
PROFESSIONAL EXPERIENCE
Confidential, PA
Computer Upgrades
Responsibilities:
- Advise new phone owners on how to operate smartphones.
- Install Antivirus and upgrade operating systems.
- Clean tower fans and defrag hard drives.
- Advise clients on wat Computer System to purchase.
Confidential, Pa
Cigna Technical Support
Responsibilities:
- Troubleshot teh Cigna websites .
- Reset passwords from teh SSO tool.
- Wrote 80 tickets per day on HP Service Manager.
Confidential, Pa
PointRoll Technical Engineer
Responsibilities:
- Generated mobile tags, ad tags, in ad portal wif HTML, JavaScript, and Flash.
- Resolved numerous tickets for live ad issues out of Jira.
- Supported publishers wif corrections of live ad issues.
Confidential, Pa
ACS Customer Support
Responsibilities:
- Answered any questions clients may have had about their mortgage loan.
- Notified clients when their mortgage loan status went from active to paid off.
- Scanned and indexed mortgage loan documents.
Confidential, Pa
Prudential Document Scanner
Responsibilities:
- Scanned Medical claims and Annuity documents into teh Kodak Scanner.
- Indexed all scanned documents.
- Retrieved scanned/indexed documents at client’s request.a
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