Food And Nutrition Substitute Resume
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Louisville, KY
OBJECTIVE:
Customer Service Representative
TECHNICAL SKILLS
- Work great in a team environment or independently
- Well - organized and efficient
- Quickly learn procedures and methods
- A strong desire to help others
- Good communication skills
- Skilled in telephones and copiers
PROFESSIONAL EXPERIENCE
Food and Nutrition Substitute
Confidential, Louisville, KY
Responsibilities:
- Communicated with staff and students to ensure delivery of quality food
- Educated teachers and students on menu items offered
- Served meals to JCPS students
- Cleaned and sanitized daily
Patient Support Specialists
Confidential, Louisville, KY
Responsibilities:
- Responsible for 64 Inbound/Outbound calls daily
- Experienced in Computer Programs as Salesforce, Cisco and Customer Scheduling system
- Conducted 5 or more tours daily of the Medical Center
- Award for completing the most tours
- Award for improving communication among all Patient Support Specialists
Call Center/ Customer Service
Confidential, Louisville, KY
Responsibilities:
- Enrolled employees into Flexible Spending Accounts
- Assisted participants with general questions about their accounts
- Delivered outstanding customer service to individuals while helping to solve issues related navigating the company website
- Processed participants’ FSA claims
Office Assistant
Confidential,Louisville, KY
Responsibilities:
- Helped students w/ ordering books and online classes
- Filing and Bulk mailings
- Data Entry
- Processed textbook vouchers request using Campus Vue
Deli Clerk
Confidential, Louisville, KY
Responsibilities:
- Improved deli sales by 30%
- Trained new hires on deli procedure and customer service
- Developed ways to caught back on loss of product
- Served on the food safety team
- Handled temperature logs for hot and cold deli/bakery item