Polished administrative support professional with a strong record of success in a professional environment offers attention to detail, impeccable time management and communication skills.
- Microsoft Word
- Front Desk Reception
- Customer Service
- Microsoft Excel
- Travel Arrangements
- Microsoft Outlook
- File Management
- Attention to Detail
- Organization and Prioritizing
- Written/Verbal Communication
- SAP Knowledge
- Hospitality Service
- Data Entry
- Electronic Filing
- Conduct due diligence and verify employment placement while following the guidelines of the Accrediting Commission of Career Schools & Colleges, to ensure continued accreditation.
- Data entry and database management.
- E - Filed motions to courts. Mailed documents to certified parties.
- Updated client website with follow-up correspondence.
Confidential, East Hartford, CT
- Provided administrative support to the Union President, Labor Agents and Union Board of Directors; typed confidential correspondence, memos, briefs, complaints, reports and meeting minutes.
- Created, managed and updated internal database; created reports and mailings.
- Answered phones and greeted members and visitors.
- Ordered office supplies and maintained office equipment.
- Maintained active grievance and case files.
- Provided informational and legal research as well as other information requested by Union staff and President.
- Performed account and client management services, invoicing and recordkeeping.
- Carried out all aspects of sales activities such as telemarketing, lead generation, business development and cold calling.
- Generated increased client retention levels during challenging economic times.
- Built exceptional reputation and loyal client base resulting in repeat business.
- Handled face to face contacts with new and established customers.
Confidential, West Hartford, CT
- Drafted pleadings and legal documentation. Maintained client files.
- Maintained calendar with court dates, scheduled appointments, and depositions.
- Extensive client and court communication.
- Prepared general correspondence and proofreading documents.
- Assisted in the preparation of trials.
- Reviewed client financial documentation and prepared financial affidavit.
- Handled and maintained residential closings from start to finish, under attorney supervision.
- Organized and coordinated Personal Injury, Estate Planning and Collection legal files.
- Prepared legal documents in standardized forms and formats, under attorney supervision.
- Reviewed, organized and indexed pleadings, discoveries and other pertinent legal documents for litigation files.
- Drafted general correspondence.
- Maintained attorney calendar and court dates. Preparation and data entry of timesheets.
Confidential, Hartford, CT
- Managed legal documents and assisted in the Service of Process.
- Performed data entry of all client correspondence and prepared transmittals.
Confidential, Hartford, CT
- Provided general reference and research service for all legal staff.
- Kept library materials current through frequent filing and updating.
- Managed circulation, routing, check-in, and shelving of library resources. Processed interlibrary loans.
- Performed library related clerical tasks including data entry, keyboarding and photocopying.
- Retrieved legislative history at the State Library.
- Utilized LEXIS and Westlaw for obtaining cases, basic research and shepardizing cases.
Administrative Services Assistant
- Answered phones, welcomed clients, scheduled conference rooms.
- Assisted in coordinating staff and attorney functions.
- Provided support to Human Resources Department. Maintained time and attendance records.
- Updated and maintained Confidential & Cole firm directory
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