Director, Supply Chain & Logistics Operations Resume

CAREER SUMMARY

Forward - thinking executive with success as a leader and strategist who excels in a fast-paced environment.
Experienced, innovative Operations professional with a broad and deep background in technology, automotive, medical and consumer product companies.
Strengths include initiating and building teams (both locally and remotely), strong written and verbal communicator, MRP and ERP system implementations, offshore/onshore sourcing and development of contract manufacturing solutions, NPI (new production introductions), overseeing product management, international logistics, 3PL (third party logistics) and strategic leveraging of vendor management, team and cross-functional leadership.
Highly successful global launch of new product lines for Samsung on multiple continents simultaneously
Expansion of distribution channels through negotiated partnerships with several 3PL organizations in Canada, Teh Netherlands and China
Successful inception and certification as a recognized 3M supplier

PROFESSIONAL EXPERIENCE

Director, Supply Chain & Logistics Operations

Confidential

Responsibilities:

Scaled supply chain to support 5X growth in volume and revenue throughout teh 2015 calendar year.
Successfully introduced new product line while reducing existing inventories by more than 40% and growing overall revenue.
Reduced COGS over 2015 by more than 35% through supply chain initiatives.

Director, Manufacturing and Supply Chain

Confidential

Responsibilities:

Expansion of supply chain through multiple sourcing and cross-production initiatives resulted in reduction of risk and effectively doubled capacity.
Overhauled logistics plan and introduced new transportation opportunities to reduce transportation costs by 30% and overall lead times to distribution centers by 20% over teh 2014 calendar year.
Created weekly forecast and planning communication tools with Sales and Customer Support team, which improved customer satisfaction through more accurate delivery information and reduced backorders by 15%.
Working with Product Marketing Team, created and successfully launched new program to provide short run, high end custom products creating new revenue stream of 15% annually.

Director, Operations

Confidential

Responsibilities:

Responsible for managing key supplier relationships with Hewlett Packard, Dell and Avnet
Developed key operational metrics which resulted in reducing average order fulfillment lead times from two weeks to three business days
Directed expansion of key data centers in San Jose and Toronto in support of aggressive growth of data services and to provide redundancy of operations across multiple facilities
Supported NPI efforts working closely with Engineering, overseeing product management, sourcing key tools and capital equipment
Authored and implemented operational policies/procedures for RMA, Procurement, Order Fulfillment
Key member of Intaact (ERP) and Salesforce (CRM) implementation team (cross-functional project)
Managed order fulfillment and inventory control function teams, reducing latency

Director, Manufacturing

Confidential

Responsibilities:

Directed order fulfillment, reverse logistics and manufacturing teams in support of aggressive growth during 2007-2010 which resulted in successful company acquisition
Developed operational metrics to monitor and drive key results in inventory accuracy, fulfillment lead times and reduced COGS
Supported cross functional team of Operations, Finance and Engineering groups to transition platform from third party configured products to Dell and HP platform, working closely with both top tier organizations
Created national support program to provide improved service delivery time using equipment staged in strategic depots throughout teh US
Supported and implemented rollout of Netsuite as new ERP system for organization as key team member
Managed Operations team of direct reports during tenure, streamlining efforts reducing redundancy

TECHNICAL SKILLS