Network Operations Technician Resume
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SUMMARY:
- Uniquely qualified for positions requiring superb technical, desktop support, and communication skills
- Extensive knowledge of Windows 7, XP, 2000, NT, 95/98, Network Administration, Help Desk support.
- Analyze situations and apply applicable solutions to correct problems and/or malfunctions.
- Keen analytical and troubleshooting skills; investigating and evaluating, monitoring work flow, developing management models, and evaluation of attainment of organizational goals.
- Strong skills in customer service, developing, implementing, and decision making; excellent communication skills, proven interpersonal skills, sound organization and time management skills.
- Extensive experience with the entire Microsoft Office suite of programs.
- Hardware and software installation and setup.
TECHNICAL SKILLS:
Troubleshooting
Desktop Support
Hardward Support
Networking
TCP/IP
Microsoft
Network Security
Linux
Programming:
C++/C#/C
Java/JS
Assembly
HTML/CSS/PHP
SQL
Perl
PROFESSIONAL EXPERIENCE:
Network Operations Technician
Confidential
Responsibilities:
- Maintain virtual server health during hours of operation. (Hyper - V)
- Perform releases/rollback for new software.
- Hyper-V/VMM
- Build new VMs
- Incident trackin/management
- Provide end user tech support.
- Administer user groups/OU (AD)
- Break fix tech support.
IT Tech
Confidential
Responsibilities:
- Windows XP to Windows 7 migration (Good Samaratin Nursing Homes)
- Backup and replace workstations(Laptop/Desktop/NetPC) Backup replace and restore server.
- Wipe and lock old equipment.
- Assist end users with new OS.
- Server Replacement backup replace
- Backup replace and restore server.
- Server/Workstation replacement backup replace (Hilton Hotels)
- Backup replace and restore server. Replace PoS workstations.
- Wipe and lock old equipment.
- Filming and creating DVD memory. Photography
- Set up and maintain website.
- Director of SoLa Metro District
- Set up and maintain website.
- Set up network.
IT Technicain
Confidential
Responsibilities:
- Train photography staff on use of Photo Suite.
Sale Consultant
Confidential, Greeley, CO
Responsibilities:
- Assist clients in the purchasing/leasing of new and used vehicles.
- Expedite incoming leads, communicate with sales force and serve as customer liaison; rapidly learning product lines and demonstrating solid customer service skills