Customer Service Representative Resume Midland, Texas - Hire IT People

SUMMARY:

I would like to join a growth - oriented organization in which I can better my skills and be successful. I am Dependable, detail-oriented, interact well with others including, patrons, children, patients and professionals. I am bilingual, multi-tasked, honest, reliable, very comfortable in a fast paced environment, and I have great communicational, accuracy, and organizational skills. Great knowledge of computers, 10-key, internet, data entry, teller mate Microsoft word, excels, and word perfect. I have great customer service skills, good solid time management, and great knowledge of office equipment.

WORK HISTORY:

Confidential, Midland, Texas

Customer Service Representative

Responsibilities:

Handled transactions for customers, such as deposits, withdrawals, money wire transfers, cash advances, and money grams.
I filled out applications for new accounts and credit card accounts.
Informed new customer what account best fits their needs.
I set up direct deposit, overdraft protection, and rewards for customers.
Ran end of the day report, also counted vault with supervisor.
I used extensively my customer service skills, multi-tasking skills and accuracy to handle everyone’s needs.

Confidential, Midland, Texas

Claims Representative/Receptionist

Responsibilities:

Worked in the social security department, traveling and meeting claimants.
Extensive filing, requesting medical records, and faxing confidential documents.
Data entry on computer imputing claimant personal information along with government issued forms.
Answer multi phones lines and filed court documents.
Filled out questionnaires that social security submitted for my clients.

Confidential, Midland, Texas

Administrative Assistant

Responsibilities:

Extensive filing, answer phones, payroll, accounts payable using SAP, receptionist, update employee personal information, handle expenses for management, keep up with employee vehicle information, made sure all bills were paid, inform employees of changes coming to the company, greet clients, assist upper management by faxing important information, and arrange schedule for management.

Confidential, Midland, Texas

Customer Service Representative

Responsibilities:

Handled transactions for customers, such as deposits, withdrawals, money wire transfers, cash advances, and money grams.
I filled out applications for new accounts and credit card accounts.
Informed new customer what account best fits their needs.
I set up direct deposit, overdraft protection, and rewards for customers.
Ran end of the day report, also counted vault with supervisor.
I used extensively my customer service skills, multi-tasking skills and accuracy to handle everyone’s needs.

Confidential, Midland, TX

Customer Service Representative/ Subject Matter Expert

Responsibilities:

Answer phone for call center for Children’s Health Insurance Program, record all calls make to and from the call center, update clients personal information, used mostly my data entry skills to input all conversations I had with clients within a time frame.
Explained the application process to clients to submit application and the requirements’ to qualify for insurance program.
Faxed the providers, information on insurance holders, and gave them information on their co-pays.
I trained new employees on how to handle irate callers, and how to lower handle time for each call.
Explained how software works, and what information is needed from each caller.

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Customer Service Representative Resume

Midland, TexaS

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