IT Technician Resume

PROFESSIONAL SUMMARY:

Good Knowledge of SQL Server DBA/Developer with detail oriented, analytical and troubleshooting experience in different Microsoft products like SQL Server, office suite and Operating Systems. Solid understanding of backup/recovery, performance tuning, creates packages for performing ETL tasks by using SSIS, developing and managing reports using SQL Reporting Services (SSRS), Monitoring, Performance Tuning, stored procedures, triggers, functions, constraints and views etc.

TECHNICAL SKILLS:

Database: SQL Server2012/2008 R2, MS Access 2013

ETL/BIDS Tools: SSIS/DTS with using BIDS

Reporting Services: SSRS (SQL Server Reporting Services) with BIDS

Data Modeling: Toad Data Modeler

Programming: SQL, T - SQL, Store Procedures, Trigger, HTML, JavaScript, ASP.net/mvc, java, C#, Powershell

Operating System: Windows Server 2008R2/2012R2, Windows XP/Windows 7, VMware

Hardware/Storage: RAID, SAN and Troubleshooting any Hardware and Software related Issues.

Performance Tuning: Performance Tuning with SQL Server native tool. Knowledge and experience using DMV and DBCC command for Performance Tuning.

DR/HA Solutions: Configuration, Management, Troubleshooting, Administer Replication, Mirroring, Log Shipping

Networking: TCP/IP, DNS, DHCP, FTP, TELENET, Patch Cable, Patch Panel, LAN, WAN and HUB/Switch setup.

EXPERIENCE:

Confidential

IT Technician

Responsibilities:

Assisted technical team in deploying new Windows 7 desktops on campus, backing up/transferring data from old computers, reintegrating previous hardware (printers, scanners).
Provided phone and in-person support to local and remote desktop support for NVCC instructors, program managers and students for various systems to include e-mail, LAN/WAN, user account administration, Active Directory, standard desktop images and Microsoft office suite.
Imaged and updated software and hardware on Lab computers.
Maintained and monitored Helpdesk tickets. Maintained printers and copiers.
Identified and removed computer viruses

SQL Server DBA/ Developer

Confidential, Alexandria, VA

Responsibilities:

Installation, Upgrading and Patch Management of 2008, 2008R2 and Installation of 2012; data Modeling (Logical, Conceptual and Physical Design).
Experience with SQL Server Database High availability using Failover Clustering, Standby/Replication, Database Mirroring and Log shipping, Database Monitoring, Performance Tuning, Query Optimization, Backup/Recovery, Security management, SQL/T-SQL programming.
Deployed databases to development, test and production environment.

Pharmacy Technician

Confidential

Responsibilities:

Assisted Registered Pharmacy to dispense pharmaceutical product
Assisted in Pharmacy informatics system like computer networking, maintained printers, entered pharmaceutical data in Pharmacy information system.

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