Windows Server Admin Resume

CAREER OBJECTIVE:

Be a part of a team working on challenging projects in the field of IT & to capitalize on my strongest ability to adapt, improvise & innovate in every working environment, for every working situation.

SUMMARY:

6+ years of experience in IT support. Proficient in Windows System Administration.

PROFESSIONAL EXPERIENCE:

Confidential

Windows Server Admin

Responsibilities:

Implementing and supporting Windows 2003 /2008 Server Handling Incident Ticket, Problem Ticket, and Change Request.
Analyzing Windows Dump file using Win Debug tool and providing appropriate solution
Managing File Servers, Print Server.
Configuring HP server ILO/RILO for remote access of windows server s.
Configuring Various RAID in HP servers.
Updating Firmware for HP Servers
Maintaining Excellent Vendor Management with HP
Ticket doing trend analysis on Monthly basis
Monitor Citrix and VM ware alert status.

Confidential

System Engineer

Responsibilities:

Implementing and supporting Windows 2000 /2003 Server.
Analyzing Windows Dump file using Win Debug tool and providing appropriate solution.
Handling Incident Ticket, Problem Ticket, and Change Request.
Analyzing server performance and recommending the needed upgrade/Modification on both O/S and server hardware Perspective.
Taking Daily, weekly, monthly NT backup.
Home folder creation, user share and NTFS permission
Configuring HP server ILO/RILO for remote access of windows server’s.
Configuring Various RAID in HP servers.
Installing Software and patches through SMS push.
Ticket Auditing has been checked on Daily basis.
Updating Firmware for HP Servers

Confidential

Customer Support Engineer - IT Support

Responsibilities:

Providing support for domestic and global users.
Responsible for support of a large number of desktops, laptops, printers, and peripherals.
Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
Installing the VPN Client and AS/400 Client
Provided support for Windows, LAN, Remote Support, In-house Applications and mail support.
Maintained excellent client relations and service based on outstanding communication, technical efficiency and problem-solving skills.
Installing and Configuration of mail clients like outlook and lotus notes and Installing Network Printers.

Confidential

Customer Support Engineer - IT Support

Responsibilities:

Installing the anti-virus Software and update the latest patches & Virus Def.
Checking all network printers in once every week.
Configuration and software installation for new user
Built, maintained and repaired computer system to improve speed reliability and efficiency of operation

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