We provide IT Staff Augmentation Services!

Operation Engineer Resume Profile

Objective

To pursue a position within the company that will allow me to utilize my skill and knowledge

Experience

Confidential

Senior Desktop Support Specialist

  • Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies.
  • Assist in maintaining all laptop computers.
  • Analyzing, diagnosing, coordination and planning of horizontal network cable management processes including installation, moves, adds, changes and repairs.
  • Setup and configure new network model printers and multi-function devices.
  • Updates of inventory additions and changes to the inventory database.
  • Provide end user support for issues involving OS and software applications.
  • Provide support for Window's 7 operating system including imaging.
  • Provide virus and spy ware removal assistance remotely and on site.
  • Analyzing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems
  • User administration via AD.
  • Position also involves supporting VIP's in regards to PC and mobile devices.
  • In charge of product ordering and inventory control of computer assets.

Confidential

Operation Engineer

  • Provide onsite/remote support to all terminals.
  • Assist in maintaining all laptop computers.
  • Setup, install, image laptops..
  • Setup and configure new network model printers and multi-function devices.
  • Server administration including exchange administration.
  • Provide end user support for issues involving OS and software applications.
  • Provide support for Window's 7 operating system.
  • Provide virus and spy ware removal assistance remotely and on site.
  • Disk imaging using Windows deployment wizard via PXE boot environment.
  • User administration via AD and exchange management console in exchange 2010.

Confidential

Desktop Support Technician

  • Provide onsite/remote support to all terminals.
  • Assist in maintaining all desktop and laptop computers.
  • Setup, install, image and move desktop and laptops..
  • Setup and configure new network model printers and multi-function devices.
  • Provide support for a variety of peripherals including smart phones.
  • Provide end user support for issues involving OS and software applications.
  • Provide virus and spy ware removal assistance remotely and on site.
  • Provide support for Window's operating systems including Windows XP and Windows 7

Confidential

Desktop Support Technician

  • Provide onsite/remote support to all hospital staff.
  • Assist in maintaining all desktop and laptop computers.
  • Setup, install, configure and move desktop and laptops..
  • Setup and configure new printers both desktop and network models.
  • Provide support for a variety of peripherals including printers and faxes.
  • Provide end user support for issues involving OS and software applications.
  • Provide virus and spy ware removal assistance remotely and on site.
  • Provide support for Window's operating systems including Vista and Windows 7

Confidential

Help Desk Technician

  • Provide remote/on site assistance for about 50 companies.
  • Provide support for Window's operating systems including Vista and Windows 7.
  • Setup and configure users in Active Directory.
  • Setup users, resource mailbox's and distribution lists in Exchange 2003, and 2007.
  • Setup, install, configure and move desktop and laptops.
  • Setup and configure new printers both desktop and network models.
  • Provide support for a variety of peripherals including printers and faxes.
  • Provide end user support for issues involving OS and software applications.
  • Provide virus and spy ware removal assistance remotely and on site.

Confidential

MIS Assistant

  • Assist in maintaining 175 desktop and laptop computers.
  • Setup and configure users in Active Directory.
  • Setup, install, configure and move desktop and laptops.
  • Setup and configure new printers both desktop and network models.
  • Provide support for a variety of peripherals including printers and faxes.
  • Provide end user support for issues involving OS and software applications.
  • Provide training in Microsoft Office suites to end users.
  • Provide assistance to staff for home computer and other peripheral issues.
  • Provide technical support and troubleshooting assistance to clients.
  • Install and troubleshoot Symantec Antivirus Corporate Edition.

Confidential

Distribution Administrator

  • Install and configure desktop computers.
  • Set up company's computer network.
  • Maintain company database and inventory.

Confidential

Scheduling Coordinator

  • Generate and maintain employee records for scheduling and attendance
  • Process payroll for transmittal to payroll department.
  • Coordinate with dispatch department on day to day staffing requirements.

Confidential

911 Dispatcher / Call Taker

  • Process calls of both emergency and non emergency nature.
  • Provide medical instructions when required.
  • Asses priority of calls and have proper units dispatched.

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