Form Support Analyst Resume Lanham, MD - Hire IT People

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Form Support Analyst

Confidential, Lanham, MD

Responsibilities:

Managed front office, answered phones, greeted clients and visitors, planned travel, scheduled meeting space, returned messages, sent faxes, managed files, checked and responded to email for the CEO and President;
On site coordinator for six programs in Baltimore and Washington, DC concentrating on workforce development and technology for adults and high school students;
Created template for contracts, prepared learning materials and lesson plans for workforce development/Microsoft Office courses;
Recruited instructors for all summer program courses (Robotics, Entrepreneurship, MS Word, MS PowerPoint, MS Excel, MS Outlook);

Instructor

Confidential, Baltimore, MD

Responsibilities:

Managed front office - greeted visitors, managed phones and email communications;
Scheduled usage of conference rooms and managed budget for advertising;
Made calls to potential donors and created donor database utilizing Excel;
Led school tours and coordinated student shadowing.

Administrative Assistant

Confidential

Responsibilities:

Point of contact for the school system, forwarded calls to appropriate school division or head of division - managed 100s of calls per week;
Distributed media alerts and press releases to all media outlets in the D.C. metropolitan area - via fax and email;
Managed intra-office requests for editors, speechwriters, photographer and graphic designer.