Sr. Desktop Engineer Resume San Diego, CA - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Sr. Desktop Engineer

Responsibilities:

Contract employee using SMS 2003 / SCCM, Wise Package Studio, and Active Directory.
Assisted desktop team with the packaging of 400+ applications for Windows XP migration via SMS / SCCM and Wise Package Studio.
Provided expertise in the areas of core image creation, MSI technology, virtualization, scriptwriting, application testing, deployment and troubleshooting.
Worked with end users to identify testing criteria and solve application issues.
Converted 16 - bit applications and wrote custom coded scripts to successfully deploy all products to 2400+ workstations.
Prepared 150+ applications for Windows 7 migration scheduled for 2012.

Confidential, Brighton, MI

Sr. Technical Solutions Consultant / Team lead

Responsibilities:

Implemented Confidential, Wise and Confidential products for Confidential 500 companies.
Used WisePackage Studio to build and maintain MSI install packages.
Providedbest practices, implementation and administration consulting services to clients.
Novell Zenworks, Active Directory, InstallShield, LanDesk and Microsoft SMS/SCCM experience.
Imaging and re-imaging of desktop and laptop PCs.
Used Confidential Software Virtualization Solution (SVS) to create application layers and MSI installers.
Provided Webex demos and pre-sales consulting to potential clients on all Confidential products.
Acted as Project Manager and Team Lead for several help desk, packaging, and deployment teams, ranging in size from 5 -25 people and 20 - 600 applications.

Confidential, Lindon, UT

Principal Consultant

Responsibilities:

Handled Pre-Sales role effectively, while providing onsite consulting, training and troubleshooting to 100s of customers on the Confidential product line, including Client Management Suite I & II, Confidential Notification Server, Deployment Server, Wise and SVS (Software Virtualization Solution).
Performed project management for several large-scale implementations and rollouts.
Continued to use Wise for Windows Installer and Wise Installation System to author installations for software vendors.
Authored MSI installers for clients as well as provided package mentoring and repackaging services to clients.

Confidential, Plymouth, MI

Senior Consultant

Responsibilities:

Performed best practice and onsite consulting for customers, installing, configuring, maintaining, and using Wise Package Studio in numerous corporate environments.
Subject matter expert in Windows Installer technology, MSI database practices and repackaging applications.
Also used Deployment Server, and SVS products.
Performed onsite and contract repackaging for numerous Confidential 500 clients.
Developed content for Confidential instructor-led training classes, focusing on Windows Installer Validation error resolution, Transform creation, and Conflict Management for MSI installers.
Assisted in developing online training documentation and E-Learning modules for SVS.