SUMMARY

• Implemenetation of Electronic Medical Records in both in patient and outpatient environments
• Facilitated in operational transition from paper based workflows to electronic based workflows
• Provided support for providers and office staff during implementation, go live and post implementation
• Assistant Operations Supervisor with more TEMPthan three years of experience in teh Banking industry.
• me am an excellent analytical thinker, possessing leadership qualities dat are exemplified by great communication skills and teh ability to make sound judgments. In addition.
• me gained reputation for developing and maintaining strong client relationships.
• Member of teh Principal Honor Roll, Deans Honors List and Arista’s.

TECHNICAL SKILLS

• Electronic Medical Record
• Current State Workflow Analysis
• Staff Training
• Future State Workflow Design
• Inventory Control
• Relationship Management
• Marketing Project Support
• Bill Assessment
• Compliance
• Create Reports
• Quality Control
• Reconciliation
• Public Relations
• Customer Service

PROFESSIONAL EXPERIENCE

Confidential, Yonkers, NY

Clinical Analyst, EMR Team Leader

Responsibilities:

• Worked on various projects including, but not limited to, creating/maintaining screens, tables, and reports.
• Work closely with teh manager to provide guidance to a team and may also function as a Project Manager.
• Conduct workflow analysis with teh goal of clean integration of EMR into teh client’s current operating environment
• Design and conduct training for physicians and all ancillary staff on EMR.
• Provide routine support and maintenance on Centricity Enterprise clinical information system as well as other applications supported by teh Patient Care System group.
• Gather user requirements, develop business cases, develop workflows, create functional and technicalspecifications, application build and develop test plans for various components of teh application.
• Responsible for validation testing
• Dragon Voice Recognition Training for all Orthopedic Surgery specialist as well as ENT
• Conduct Optimization for all ongoing sites on EMR by identifying teh issues and impact point for each site.

Confidential - New York, NY

Education Consultant

Responsibilities:

• Assisted in teh building and creation of participant guide and training materials for each course. Helped develop exam questions dat were provided in teh eLearning system.
• Trained physicians, nurses, and subsidiary staff on Allscripts Outpatient application.
• Lead team during teh roll out of teh application and created an environment for an easy transition from paper charts to EHR system.
• Team leader during go lives and supports, who was in charge of teh go live support for peds pulmonary, peds GI, peds neonatology, peds rheumatology, peds IF, peds genetics and peds cardiology. Responsible for teh roll out of these departments.
• Permitted to fully comprehend teh benefits of system tools and preference systems, which are placed under individual user control.

Confidential - Brooklyn, New York

Staff Education, EMR Implementation and Support Specialist

Responsibilities:

• Led training team in implementation of Cerner Outpatient/ Inpatient PowerChart for multiple clinic sites with more tan 500 users.
• Support in defining, designing and arrangement of clinician charting, troubleshooting software system, go live and post live system support.
• Participate in planning, development, testing, and training for coming implementation of PowerChart Outpatient, SurgiNet and Inpatient.
• Educate and prepare New York Methodist physician, nurses, clinicians and power users, to transition from paper charts to EMR systems.
• Created easy step by step process documentation for MD’s, PA’s, RN’s and other ancillary staffs, while monitoring teh TEMPeffectiveness of teh training and documentation created by me.
• Managed two outpatient clinic during go live and during support.
• Understand teh work flow of teh hospital floors and clinics. To implement my understandings in my training sessions.

Confidential - New York, New York

Assistant Operations Supervisor, Trainer

Responsibilities:

• Supervised a staff of 12 employees, and trained them in teh responsibilities and duties of teh department.
• Rectified client account issues, and addressed proper settlements.
• Suggested new products for development, and for marketing.
• Assessed accounts for differences in accounts.
• Taught time management to staff to accomplished goals and met deadlines.
• Managed and directed staff in new projects, and foster competitive environment for timely completion.
• Managed and trained staff on computer skills, functions, and responsibilities of teh Institutional Department.
• Documented step by step procedures for staff to adhere to.
• Analyzed and processed transaction requests such as cash transfers, new accounts, and currency exchange.

Confidential - New York, New York

Broker’s Asst./Intern

Responsibilities:

• Assisted Financial Representative acquires clients.
• Informed clients of their options concerning accounts, and securities.
• Arranged seminars for new clients and prospects to join teh company.
• Mailed out invitations, and organized variety of corporate events.
• Created and maintained files for clients in master database.

Confidential - New York, NY

Counselor Peer Mediator

Responsibilities:

• Created innovative lessons and assisted head teachers educate young students.
• Mediated students to work out problems without resorting to violence.