QuickBase Developer Resume Profile

Professional Experience

5 years' experience as IT Support Specialist
6.5 years' experience as QuickBase Developer / Administrator
6 years in Purchasing as Buyer / Contracts Administrator / Expeditor
6 years in warehouse as technician for material coding and inventory control/planning
4 years in software development as programmer

Experience Summary

Experience in customer support for network, access control, user creation, installation of OS, software, maintenance of computers, etc.
Microsoft suite of programs Word, Excel, PowerPoint, Visio and Outlook
Experience in Microsoft office packages, ERP Packages like SAP, Maximo, CMMS and CPS
Experience in QuickBase development and administration
Experience in international and local purchasing, contracts administration, expediting, shipping, customs clearance, inventory control, Material Coding, Issuing, Receiving, binning etc.

Work History

Confidential

Position : Sr. QuickBase Developer

Duties and responsibilities :

Develop QuickBase applications for internal use and for customers using native QuickBase and JavaScript. Below are the main domains I worked
CRM
Sales
Project Management
Resource Management
Operation KPIs
Marketing Campaigns
Buy computer, accessories, software, etc.

Confidential

Position : IT Specialist / QuickBase Administrator

Duties and responsibilities :

Provide PC and Client/Server technical support for around 90 users by phone, email and remote access using Kaseya agent .
Diagnose, troubleshoot and resolve client issues with hardware maintenance, installations and upgrades.
Rebuild computers for new user and install required software, install updates and patches
Configure VPN clients in users' machines
Support users for Microsoft Office Products
Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines
Create new user in active directory and assign access control
Setup email with alias and add to respective groups
Create distribution groups
Change/control access of users to shared folders, printers, e-mail groups
Escalate non resolved issues to 3rd party contractor through customer support ticket and make sure the job is completed as per SLA
Update user about the status of their issues.
Keep inventory of assets and maintenance history of each asset
Identify user training needs, develop and deliver technical training.
Buy Hardware and software as required
Setup and maintain IP phones Avaya for user and configure routing of phone calls
Develop and administer QuickBase applications mainly in project management, task management, sales, vendor management, CRM, invoice management etc.