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Quickbase Developer Resume Profile

Professional Experience

  • 5 years' experience as IT Support Specialist
  • 6.5 years' experience as QuickBase Developer / Administrator
  • 6 years in Purchasing as Buyer / Contracts Administrator / Expeditor
  • 6 years in warehouse as technician for material coding and inventory control/planning
  • 4 years in software development as programmer

Experience Summary

  • Experience in customer support for network, access control, user creation, installation of OS, software, maintenance of computers, etc.
  • Microsoft suite of programs Word, Excel, PowerPoint, Visio and Outlook
  • Experience in Microsoft office packages, ERP Packages like SAP, Maximo, CMMS and CPS
  • Experience in QuickBase development and administration
  • Experience in international and local purchasing, contracts administration, expediting, shipping, customs clearance, inventory control, Material Coding, Issuing, Receiving, binning etc.

Work History

Confidential

Position : Sr. QuickBase Developer

Duties and responsibilities :

  • Develop QuickBase applications for internal use and for customers using native QuickBase and JavaScript. Below are the main domains I worked
  • CRM
  • Sales
  • Project Management
  • Resource Management
  • Operation KPIs
  • Marketing Campaigns
  • Buy computer, accessories, software, etc.

Confidential

Position : IT Specialist / QuickBase Administrator

Duties and responsibilities :

  • Provide PC and Client/Server technical support for around 90 users by phone, email and remote access using Kaseya agent .
  • Diagnose, troubleshoot and resolve client issues with hardware maintenance, installations and upgrades.
  • Rebuild computers for new user and install required software, install updates and patches
  • Configure VPN clients in users' machines
  • Support users for Microsoft Office Products
  • Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines
  • Create new user in active directory and assign access control
  • Setup email with alias and add to respective groups
  • Create distribution groups
  • Change/control access of users to shared folders, printers, e-mail groups
  • Escalate non resolved issues to 3rd party contractor through customer support ticket and make sure the job is completed as per SLA
  • Update user about the status of their issues.
  • Keep inventory of assets and maintenance history of each asset
  • Identify user training needs, develop and deliver technical training.
  • Buy Hardware and software as required
  • Setup and maintain IP phones Avaya for user and configure routing of phone calls
  • Develop and administer QuickBase applications mainly in project management, task management, sales, vendor management, CRM, invoice management etc.

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