SUMMARY:

• Over twenty years of experience encompassing Server Administration, Server Virtualization, Server Consolidation, Domain Migrations, Desktops, Network Engineering, Project Management, System Administration and Computer Systems Management.
• Served as Team Lead, System’s Manager, or Sr. Manager for over 10 years.
• Proven success in implementing management, operations, technical and interpersonal skills to increase productivity, reliability and teamwork to benefit the company.
• Served as Citrix Admin, Exchange Admin and Network Administrator

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

Sr. Data Center Operations Manager

Responsibilities:

• Manager for team of 12 engineers including Server and End Point that supports over 1000 servers and 4,500 users.
• This includes SQL and Oracle Database Infrastructure.
• Upgrade Citrix 6.5 to 7.6.
• Reduce and or decommission 2003 Servers
• Plan and test DR for 6 critical applications.
• Plan and implement tools for auditing.
• Develop and implement Server Release, Server Build and Server Decommission Processes.

Current Hardware/Software:

• NetApp Storage
• Avamar Backups
• Citrix 6.5 and 7.6
• Cisco UCS Servers
• Cisco Nexxus 9000 and 5000
• EMC Data Domain

Confidential, Alpharetta, Georgia

Data Center Operations Manager

Responsibilities:

• Manager for team of 12 engineers including Server and End Point that supports over 700 servers and 6,000 users.
• We currently support the main services and offer clients (Exchange, SharePoint, and Active Directory) as well as steady state.
• Data center migration in progress for all of North America.

Current Hardware/Software:

• NetApp Storage
• VEEAM Backups
• Citrix 4.5 and 6.5
• Cisco UCS Servers (For New)
• HP Blades Servers (For Steady State)
• Cisco Nexxus 7000 and 5000
• EMC VNX Series
• EMC Data Domain

Confidential, Tucker, Georgia

SR. MANAGER

Responsibilities:

• Hands - On Manager for Server Team consisting of as many as 14 Server Engineers and supporting over 650 servers.
• These servers consist of Windows 2008, 2003, 2000 and NT 4. Our team supports US Operations of a Global Corporation with over 4,500 employees and nearly 9,000 worldwide.
• Our team supports Windows OS Servers; manages code rolls as well as application support.
• Our team supports a Citrix environment of over 2,000 concurrent users.
• Performed multiple domain migrations as part of Global Consolidation including acquisitions activities. Other consolidations include server consolidations as well as virtual consolidations.
• Our environment has over 300 virtual servers, using virtualization tools such as VMWare.
• Manager of the companies Patch Management Process (Servers and PCs), managed systems monitoring with Microsoft Systems Operations Manager (MOM) as well as multiple vendor monitoring tools.
• My team is actively involved in high redundancy Disaster Recovery planning and testing using a collocated DR site.
• Strive to achieve as much automation as possible, focus on standardization and actively manage/monitor end-to-end applications to be proactive.
• My first two years with Crawford, I worked at Citrix Admin.
• My third year I was promoted to Team Lead. My fourth year I was promoted to Manager and my last three years, I was promoted and worked as Sr. Manager.

Confidential, Atlanta, Georgia

SR. SYSTEMS ADMINISTRATOR

Responsibilities:

• Managed Server Team, Desktop Support Team and Level Three Helpdesk for US Corporation with over 1,000 employees.
• Planned and implemented Data Center relocation from Tucker, GA to Belmont, NC.
• Installed/Manage 9 Citrix Servers running Metaframe XPe w/ Feature Release 2 as well as Windows 2000 Server Terminal Services. This included upgrading 6 Metaframe 1.8 servers and adding three to server farm. Published all of the applications as well as manage load balancing. Manage group policy in active directory and roaming user profiles. Map printers for compatibility, setup Citrix Metrics, alerts and software packaging.
• Install/Manage 2 IIS web servers. IIS 4 for common web pages and IIS 5 for NFuse, including managing the firewall to support internal and external Citrix users, including but not limited to Citrix Secure Gateway.
• Installed/Manage Exchange 2000 Server for 1,100 + users, which included upgrading from 5.5.
• Managed frame network and Cisco equipment for 40+ sites throughout the US. Processed orders for new circuits, disconnects, PVC adds changes and deletes and port speed changes. Modified equipment as necessary for these sites.
• Installed/Manage Active Directory (mixed) with Windows 2000 and NT 4.0 domain controllers.
• Installed/Manage 3 SQL Servers. Two running 7.0 and one running Windows 2000 Advanced server with SQL 2000 in a cluster.
• Managed Checkpoint Firewall 4.1.

Confidential, Miami, Florida

SYSTEMS MANAGER

Responsibilities:

• Hands on Manager supporting as many as 3 team members.
• Implemented and upgraded all Novell servers to Windows NT.
• Researched, designed and administered Novell and Microsoft NT networks in 10 offices throughout Florida.
• Purchased, implemented and supported Citrix Metaframe 1.8 running on Windows NT 4.0 Terminal Server.
• Analyzed, budgeted, and trained personnel on all computer operations including hardware and software.
• Purchased, implemented and supported telephone systems including voice mail.
• Implemented contracts with leased-line carriers and Internet Service Providers.
• Revised security procedures and implemented firewall and proxy server.
• Performed all routine system management tasks as Network Supervisor.
• Cabling: Installed Fiber, CAT6 and CAT5 cables. Created custom CAT5 cables.
• Managed AT&T System 75 PBX system and voice mail.
• Help desk support for end users.