Administrative Assistant/Office Tech Support Resume

SKILLS:

Fluent in: English and Spanish, strong work ethic, communication and interpersonal skills

Proficient in: MYOB Premier Accounting, MS Office Suite, MS Creative Suite. HTML, Crystal Reports, Adobe Live Cycle Designer, ImageRight Insurance Content Management & Workflow System,, Microsoft SQL Server, Query Analyzer, Docu Production, GAAS Support, ASP.NET, MS Visual Basic 6.0

WORK EXPERIENCE:

Confidential

Administrative Assistant/Office Tech Support

Responsibilities:

Responsible for setting up new insurance submissions for Commercial Lines, including General Liability, Property and Packages
Processing and Issuance of all cancellations for Personal, Commercial and Professional Lines
Intranet development and maintenance
Processing of all Insurance Policy Reinstatements and Premium Refinancing Letters
Provide tech support for end users experiencing IT related problems
Updating Insurance databases in SQL Server Enterprise Manager
Updating and maintaining all insurance forms
Coding tickets and Policy Invoicing
Develop Monthly Insurance Financial Reports using Crystal Reports

Confidential, South Florida

Critical Care Unit B Secretary

Responsibilities:

Admitted and transferred new and old patients
Prepared new patient charts and maintained admitted patient charts daily
Scheduled labs and consultations for appropriate patient in Critical Care
Consulted Doctors regarding new patients and orders
Assisted techs when needed
Unit B receptionist; relayed calls to doctors, nurses within Critical Care Department

Confidential

Administrative Assistant

Responsibilities:

Managed Accounts Payable and Receivables for small, family owned Medical and Rehab Supply Business
Performed all accounting and financial duties including monthly payroll, bank account reconciliation, weekly bank deposits, data and transaction journal entries, monthly sales tax issuance, inventory control and maintenance
Ordered medical supplies and equipment for Healthcare Facilities, Rehab Facilities and Medical offices

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