Computer Technologist Resume Profile
QUALIFICATIONS Ten years' experience as a computer professional strong work ethic consistently achieve goals productive self-starter proven experience in hardware/operating system troubleshooting, PC assembly, technical support, system integration, and customer service help desk.
TECHNICAL CompTia A Certified Dell Certified
SKILLS Windows OS, VPN, TCP/IP, Virtual Machines, Apache, HTML/CSS, VNC, Linux OS, Wireless,Windows Server 2003, UNIX, Linux Server, Active Directory, Apple, DOS, Shell Scripting, PHP, Hardware Troubleshooting. Imaging with Symantic Ghost and Microsoft SCCM. Data Backup.
EXPERIENCE
Confidential
Desktop Support Technician
- Managed configuration department for large scale global PC deployments.
- Performed configurations with Microsoft SCCM.
- Backed up user data with USMT tool and data wipes for returning computer assets.
- Installed Dell Hardware for Laptops and Desktops.
- Completed 3000 user refresh in 3 month period.
- Trained new temporary employees on process and procedure for rollouts.
Confidential
Computer Technologist
- Provided technical support for academic library, including system administration, server and desktop support.
- Determined connectivity issues for PC and networked printing.
- Set Active Directory policies and UNIX file permissions.
- Performed data backups on Sun SPARC servers.
- Assisted System Administrator in Catalog upgrades.
- Utilized virtual networking to troubleshoot computing issues across campus.
- Determined best use of open source software to minimize costs to the college.
Technical Services Assistant,
Confidential
- Assisted Technical Services Director in transition of DOS based Catalog system to SIRSI Catalog. Responsible for Serials check in and MARC record updates.
- Maintained accurate serials records.
- While maintaining serials position, became assistant to System Administrator and trained for technical support.
- Attended OCLC training for Serials, MARC cataloging and Windows operating systems.
Confidential
IT Consultant,
- Provided technical support and training to Arts Center staff.
- Installed PC's and printers, advised on networking issues and anti-virus software.
- Worked with administrative staff in purchasing technology equipment.
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