Application support Engineer Resume

SUMMARY:

As an automation specialist over twelve years of experiences in financial, telecommunications and travel domains, I have been working on various software platforms and business environments for different clients.
Led teams across broad technical, financial and business disciplines.
Focused teams on business objectives and tracked progress to ensure project milestones were completed on time and with the desired results.
Mitigated risk factors through careful analysis of financial and statistical data.
Anticipated and managed change effectively in rapidly evolving global business environments.
Defined processes and tools best suited to each project.
Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

TECHNICAL SKILLS:

Technical Expertise: Perl development

Languages: Perl, xml, shell scripting, AWK, PHP, python, java

System: UNIX System V, Linux, Windows 95, 98, 2000, Windows NT, Sun Solaris

Tools: JIRA, Autosys, Apache Jmeter, DB artisan, QC, QTP, PCOMM, Test Complete

Servers: Microsoft Internet Information Server, MS Exchange Server

RDBMS: Sybase, db2, MySQL, oracle, kdb and MS access

Hardware: IBM and HP Compatible PCs

PROFESSIONAL EXPERIENCE:

Confidential

Application support Engineer

Responsibilities:

Design and implement auto regression tool for Confidential which does CSV and FPML compares
Requirements analysis and design and specification document, project plan creation.
Responsible for test data creation for auto regression tool for Equity and Commodities asset classes covering all basic actions like New, Modify and Cancel for all events like Amendment, Increase,Novation,Termination and Exercise for various regulatory bodies ESMA,ASIC,CFTC, HSMA, JFSA, MAS in both FPML and CSV.
Onsite offshore coordination and client interactions
Setup of environment
Develop Perl scripts to post requests using SFTP and MQ channels.

Confidential

Application support Analyst

Technologies: UNIX, Perl, Shell scripting, Sybase, DB2, KDB

Responsibilities:

Application support of all applications under Architecture and Integration
Developed Perl scripts to interact various DBs like DB2, Sybase, and Kdb.
Developed Perl scripts to compare cross DBs e.g. Sybase vs DB2, Sybase Vs Kdb during DB migrations
Developed ETL jobs
DataAnalysis with external data like google finance
Design test frameworks and implement auto testing scripts and programs
Onsite and offshore coordination
Code reviews
Onsite offshore coordination and client interactions
Setup of environment for QA
Data base setup for QA and Performance testing
Developed Perl scripts for XML SOAP and web service requests regression tools which includes creation to test data at run time, submission of requests to different environment like QA and PROD, comparison of responses and report generation in web and though emails.
Developed scripts for performance testing of applications and DBs
Developed scripts for xml, csv, log compare, xpath generation, housekeeping jobs like log archiving, host - monitoring scripts etc.

Tools: Automation lead

Confidential

Technologies: UNIX, Perl, shell scripting, Sybase

Responsibilities:

Responsible for creation of framework tool called Testharness which reads input data from Excel and generates requests using various business logics. Those requests gets submitted to OTC application and gets response
Setup of environment

Confidential

Application support Engineer

Technologies: UNIX, Perl, shell scripting, mainframe, QTP

Responsibilities:

Confidential

Support automation lead

Technologies: UNIX, Perl, shell scripting

Responsibilities:

Develop tools to database refresh, environment setup and involved in administration actives of sub version.
Automate RFB web checks, mainframe jobs/file checks, alert monitoring.
Development of dynapack, one of the module in booking engine which provide customer to book flight, hostel, car and travel insurance in one shot or with different combinations with variety of choices from various suppliers of flights, hotels etc.
Module development includes implementation of various functions like Query, offer, pick, reservation and cancellation
Integrations of new suppliers of flights, hotel, cars and travel insurance
Database maintenance for booking engine