TECHNICAL SKILLS

• Citrix Xendesktop 5.6 and Xenapp 6.5
• VDI Golden Image Creation (PVS 6.1)
• Windows PowerShell (Automation, Reporting)
• VMware Vsphere 5 administration, Esxi
• Windows Server 2008, 2012 Administration
• SharePoint 2010 administration.
• SQL Server DB Administration
• Windows Technologies (DHCP, AD, DNS, etc.)

TECHNICAL SKILLS

Confidential

ANALYST - SYSTEM ADMIN

Responsibilities:

• PVS VDI Golden Image Windows 7 to Server More than 4000+ Task based Users like .Net, Web logic, etc.
• Managing 21 virtual disks in our Provisioning Server Data Store presented by SAN storage. We use Automatic and Manual method of updating Virtual Disk.
• Deployed Citrix UPM 4.0 to manage user profiles in Citrix Xendesktop and Xenapp environment. Managing user profile settings using custom ADM templates. We have dedicated user profile store on NAS storage for managing our user profile environment.
• Involved Implementation of Citrix Xenapp 6.0 with Rollup Pack 1 wherein we have installed more than 200+ applications.
• Having a similar Non Prod environment where we have Virtual servers deployed for Citrix Desktop Delivery Controller, Provisioning Server and VMware Virtual Center Server. The test environment can hold 500+ desktop.
• Managing the Citrix policies in Xendesktop, Xenapp and AD.
• Upgraded Citrix components Xendesktop 5 to Xendesktop 5.1 then to Xendesktop 5.6, PVS 5.1 to PVS 5.4, and Xenapp 6 to Xenapp6.5 and citrix license server.
• Managing Virtualization Environment using VMWare ESX 4.0, 5.0 Virtual Center, VI Client, and P2V.
• Installing, Configuration, Administration and Trouble shooting of ESX 3.5&4.0, Virtual Center, VI Client.
• Creating Cluster for High Availability (HA) and Distributive Resource Scheduler (DRS).
• Creating Resource Pool, Motion, Alerts, Alarms, NTP.
• Migration of Virtual Machines using Motion.
• Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
• Creating and Managing Virtual Machines and Templates.
• P2V & V2V migration and general maintenance activities regularly.
• Configured VMWare ESX - Tasks, Events, Alarms and Maps
• Monitoring VMWare Infrastructure - CPU, Memory, Disks and network.
• Assigning Permission and Privilege based on the access level.
• Automating Citrix Tasks( Provisioning Application, Adding Machines to Catalog and Desktop Group) Using PowerShell
• Tracking the High UPM profile load time users, High CPU users, High Latency users using a trigger in DDC and providing proactive support for users Using PowerShell Script.
• Created Monitoring tool for Citrix Xendesktop Environment to track the usage.
• Created 800 + Machines for DR purpose in Citrix Environment through PowerShell in quick span.
• Automated the vdisk update using PowerShell, hence saved the business hours to do the change in vdisk by Administrators at Off-Business Hours.
• Created adhoc reports and daily, weekly and monthly reports for utilization of VDI.
• Created a dashboard for real-time monitoring of the usage of VDI which includes current logged users, tickets raised for issues, High profile load time users, High CPU and Memory usage, Users count who face connectivity issues in connecting virtual desktop.
• Developed trend report to view the historical reports for weekly and monthly views for Top management.
• Automated daily health check reports using lookup and pivot in excel which is sent to senior management through automated mail.
• Server Inventory maintenance through SharePoint Portal.

Confidential

ENGINEER

Responsibilities:

• Vendor in Verizon as an Analyst (Server Support & cloud support)
• Handling Server related Tickets, Troubleshooting OS and other Driver related issues.
• Experienced in implementing Cloud infrastructure (Citrix & VMware)
• Handling Cloud users Related Tickets and migrating from Physical to virtual Environment
• Installing citrix Xenapp 6 and Xendesktop 5
• Installing Development application and publishing via Xenapp and provision to users
• Managing network resource and providing appropriate rights and permission.
• Experienced in Generating Reports using Citrix edge site and PowerShell.
• Troubleshooting all types of problem related to Client, MS Outlook, Networking Mapping issues.

Confidential

SYSTEM ENGINEER Jan 2011 to Sep 2011

• Maintain Fortigate 100A, 110C series Firewall, Symantec Endpoint Protection
• Monitoring Virus definition updates & applying new patches
• Maintain IT Development infrastructures Servers such us Database & Fileservers
• Supporting Cloud based Call Centre Software (Five9)
• Handling AD OU Group & Permissions Related Issue for Development Users
• Software Level troubleshooting like .net and oracle etc.
• Supporting LAN & switch Network related and issues
• Maintain Hardware & Software Inventory Management.

Confidential

NETWORK SECURITY ENGINEER

Responsibilities:

• Antivirus Installation & update. (Client Security & Symantec Endpoint Protection)
• Monitoring Virus definition updates & applying new patches.
• Maintain the Firewall security in CBS (core banking service) Network.
• Implementation of security procedure and polices.
• Responsible for maintaining the security system and improve new security technologies.
• Remote support in customer end.

Confidential

TECHNICAL SUPPORT ENGINNER

Responsibilities:

• Troubleshooting hardware and Operating System related problems.
• Troubleshooting Network Connectivity related issue, Structured Cabling, etc.
• Antivirus installation & removal of virus from infected system. Routine check for latest update for antivirus MacAfee.
• Providing remote support for remote users through VNC, Dame Ware and Net meeting.
• Attending to customer calls, resolving their problems technically and educating the customer.