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Sr. Systems Specialist Resume

4.00/5 (Submit Your Rating)

Milwaukee, WI

SKILLS:

Technical Skills (other): Terminate CAT5/6 twisted pair cables; Create patch cables as needed; Good Working Knowledge of Microsoft OS's from DOS to Windows 8; Knowledge of (dabbling in) UNIX shell scripting; Minor Sybase & DB2 experience.

Applications Utilized (other): MS - Office, PC Anywhere, Rumba, Host Explorer, Tera Term Pro, PuTTY, Central Archive Manager (CAM), Clarify, PowerHelp, Peregrine Service Center, HP JetAdmin, RightFax, TrackView, Folio Views, HP Open Time, HP (Peregrine) Service Center, About Time, Get Answers.

WORK HISTORY:

Confidential, Milwaukee, WI

Sr. Systems Specialist

Responsibilities:

  • Administrative support and trouble - shooting of NM's major Business Intelligence (BI) reporting systems, including: Actuate, SAP Business Objects & Crystal Reports, Informatica PowerCenter, Rochade MetaData, Microsoft SQL Server Reporting Services (SSRS), and Tableau.

Confidential

Systems Specialist

Responsibilities:

  • Implementation, maintenance & support of NM's data networking infrastructure; network capacity planning; hardware ordering & asset management; primary knowledge engineer for Data Networking Team.

Confidential

PC/LAN Technician

Responsibilities:

  • Provided first level customer service for client PC, LAN & Printer installation and configuration issues.

Confidential, West Allis, WI

Software Support Technician

Responsibilities:

  • International phone 'Tech Support' for a variety of Rockwell Automation Programmable Logic Controller (PLC) software programs.

Confidential, Milwaukee, WI

Accounting Systems Technician

Responsibilities:

  • Responsible for maintaining the office data network, PC's, printers, as well as software installation & updates.

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