Sr. Systems Specialist Resume
Milwaukee, WI
SKILLS:
Technical Skills (other): Terminate CAT5/6 twisted pair cables; Create patch cables as needed; Good Working Knowledge of Microsoft OS's from DOS to Windows 8; Knowledge of (dabbling in) UNIX shell scripting; Minor Sybase & DB2 experience.
Applications Utilized (other): MS - Office, PC Anywhere, Rumba, Host Explorer, Tera Term Pro, PuTTY, Central Archive Manager (CAM), Clarify, PowerHelp, Peregrine Service Center, HP JetAdmin, RightFax, TrackView, Folio Views, HP Open Time, HP (Peregrine) Service Center, About Time, Get Answers.
WORK HISTORY:
Confidential, Milwaukee, WI
Sr. Systems Specialist
Responsibilities:
- Administrative support and trouble - shooting of NM's major Business Intelligence (BI) reporting systems, including: Actuate, SAP Business Objects & Crystal Reports, Informatica PowerCenter, Rochade MetaData, Microsoft SQL Server Reporting Services (SSRS), and Tableau.
Confidential
Systems Specialist
Responsibilities:
- Implementation, maintenance & support of NM's data networking infrastructure; network capacity planning; hardware ordering & asset management; primary knowledge engineer for Data Networking Team.
Confidential
PC/LAN Technician
Responsibilities:
- Provided first level customer service for client PC, LAN & Printer installation and configuration issues.
Confidential, West Allis, WI
Software Support Technician
Responsibilities:
- International phone 'Tech Support' for a variety of Rockwell Automation Programmable Logic Controller (PLC) software programs.
Confidential, Milwaukee, WI
Accounting Systems Technician
Responsibilities:
- Responsible for maintaining the office data network, PC's, printers, as well as software installation & updates.