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Field Service Engineer Resume

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Lodi, WI

PROFILE:

Steadfast and a proficient Field Service Engineer with over thirteen years of experience that includes computer rollout installations, network installations, teleconference systems, pro - audio installations, studio installations, and troubleshooting to the component level. Work effectively under pressure to engage successful performance-driven teams. Twenty years of project management experience possessing excellent interpersonal, communication, and presentation skills.

SKILL:

Microsoft Office Suites (Word, Excel

ISO 9001, FDA, OSHA, UL, JIT, GMP, Kan Ban

Publisher, Power Point, Outlook)

Lean Manufacturing, Six Sigma

Windows (XP, Vista, and 7)

Cisco Networks & Teleconference systems

PLC Troubleshooting

Pro: Tools and CAD

Photo Shop, Print Shop

Social Networking

PROFESSIONAL EXPERIENCE:

Field Service Engineer

Confidential, Lodi, WI

Responsibilities:

  • Performed preventive directive with contracted labor repairing meat processing in a manufacturing industrial (Hydraulic, pneumatics, three-phase high voltages).
  • Performed PLC troubleshooting and auditing compliance on industrial machines to keep them in good condition.
  • On-site project manager.
  • Traveling ranging from about 95% to the client sites throughout the U.S. and Canada.

Field Service Engineer

Confidential, Milwaukee, WI

Responsibilities:

  • Lead technician and supervising between 2-16 technicians for Confidential LAN Refresh national project involving installing and testing approximately 1500 new desktop computers / laptops; installing and configuring 20 new printers; configuring and testing 20 new servers and Confidential .
  • Finalize and verify that all installation, customization, and restoration are complete.
  • Completed and performed installations and upgraded 500 legacy computers for Confidential.
  • As a team member, installed Cisco audio/video teleconference system for Confidential to reduce travel costs for the employees.
  • Installed network systems and completed computer rollout installations for various companies throughout the Milwaukee Metropolitan area.

Field Service Engineer

Confidential, Salt Lake City, UT

Responsibilities:

  • Performed preventive maintenance, installations, decommissioned, and repaired of the packaging machines.
  • Serviced four generation machines (Hydraulic, PLC logic via Ethernet downloads, Electronic, and pneumatic) to keep them in good condition.
  • Provided 24/7 "on-call" troubleshooting support to clients. Traveling ranging from about 95% to the client sites in five states expanded to 14 states.

Systems Integration Engineer

Confidential

Responsibilities:

  • As a team member, assisted on the Confidential archives system in the execution of hospital database conversions and migrations.
  • As a project manager, ran assembly lines, executed FDA recalls for local, state, domestic and international bio-medical manufacturing.
  • Lead assembly lines in the manufacturing of treadmills used in cardio stress test made with Confidential PLC’s from previous relay designs.
  • Assisted in the designing and testing of the accelerated burn-in chambers for electro-cardiograph cathode ray tube PC based devices, monitors, defibrillator, portable cardiac monitors reducing the burn in stress testing simulation from 96 hours to 20.5 hours.
  • A productivity gain of 79% this accomplished by raising the ambient temperature to 100 degrees.
  • New CRT fan developed which reduced service calls by 40% as documented in Q.A.1406 this process was implemented company wide.
  • As a team member, designed a surface mount a computer motherboard for the Muse Cardiac System.
  • Sole CAD responsibilities for the Diagnostic Division, Case 15 power supply vendor liaison.

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