Field Service Engineer Resume
Lodi, WI
PROFILE:
Steadfast and a proficient Field Service Engineer with over thirteen years of experience that includes computer rollout installations, network installations, teleconference systems, pro - audio installations, studio installations, and troubleshooting to the component level. Work effectively under pressure to engage successful performance-driven teams. Twenty years of project management experience possessing excellent interpersonal, communication, and presentation skills.
SKILL:
Microsoft Office Suites (Word, Excel
ISO 9001, FDA, OSHA, UL, JIT, GMP, Kan Ban
Publisher, Power Point, Outlook)
Lean Manufacturing, Six Sigma
Windows (XP, Vista, and 7)
Cisco Networks & Teleconference systems
PLC Troubleshooting
Pro: Tools and CAD
Photo Shop, Print Shop
Social Networking
PROFESSIONAL EXPERIENCE:
Field Service Engineer
Confidential, Lodi, WI
Responsibilities:
- Performed preventive directive with contracted labor repairing meat processing in a manufacturing industrial (Hydraulic, pneumatics, three-phase high voltages).
- Performed PLC troubleshooting and auditing compliance on industrial machines to keep them in good condition.
- On-site project manager.
- Traveling ranging from about 95% to the client sites throughout the U.S. and Canada.
Field Service Engineer
Confidential, Milwaukee, WI
Responsibilities:
- Lead technician and supervising between 2-16 technicians for Confidential LAN Refresh national project involving installing and testing approximately 1500 new desktop computers / laptops; installing and configuring 20 new printers; configuring and testing 20 new servers and Confidential .
- Finalize and verify that all installation, customization, and restoration are complete.
- Completed and performed installations and upgraded 500 legacy computers for Confidential.
- As a team member, installed Cisco audio/video teleconference system for Confidential to reduce travel costs for the employees.
- Installed network systems and completed computer rollout installations for various companies throughout the Milwaukee Metropolitan area.
Field Service Engineer
Confidential, Salt Lake City, UT
Responsibilities:
- Performed preventive maintenance, installations, decommissioned, and repaired of the packaging machines.
- Serviced four generation machines (Hydraulic, PLC logic via Ethernet downloads, Electronic, and pneumatic) to keep them in good condition.
- Provided 24/7 "on-call" troubleshooting support to clients. Traveling ranging from about 95% to the client sites in five states expanded to 14 states.
Systems Integration Engineer
Confidential
Responsibilities:
- As a team member, assisted on the Confidential archives system in the execution of hospital database conversions and migrations.
- As a project manager, ran assembly lines, executed FDA recalls for local, state, domestic and international bio-medical manufacturing.
- Lead assembly lines in the manufacturing of treadmills used in cardio stress test made with Confidential PLC’s from previous relay designs.
- Assisted in the designing and testing of the accelerated burn-in chambers for electro-cardiograph cathode ray tube PC based devices, monitors, defibrillator, portable cardiac monitors reducing the burn in stress testing simulation from 96 hours to 20.5 hours.
- A productivity gain of 79% this accomplished by raising the ambient temperature to 100 degrees.
- New CRT fan developed which reduced service calls by 40% as documented in Q.A.1406 this process was implemented company wide.
- As a team member, designed a surface mount a computer motherboard for the Muse Cardiac System.
- Sole CAD responsibilities for the Diagnostic Division, Case 15 power supply vendor liaison.