Product Specialist Resume
5.00/5 (Submit Your Rating)
St Louis, MO
PROFILE:
- Quick learner and willing to take on additional tasks and responsibilities
- Skilled in managing/developing teaching curriculum
- Experienced in supporting an EHR environment
- Results - driven to achieve individual, team and corporate goals
EMPLOYMENT HISTORY:
Product Specialist
Confidential, St. Louis, MO
Responsibilities:
- Supporting and testing the latest versions of Microsoft Office for the entire SSM system.
- Training and developing documentation around Office, Lync/Skype VoIP, and SharePoint.
- Implementation and support for Lync/Skype VoIP throughout SSM Health.
- Working with Exchange, Lync/Skype, and SharePoint Admins to resolve issues.
Skills Obtained:
- Training communication apps
- Lync Server Control Panel 2010/2013
- Exchange Admin Center 2010/2013
Epic Training Systems Environment Developer
Confidential, St. Louis, MO
Responsibilities:
- Importing and Exporting training data to and from the master Epic training environment.
- Creating and maintaining scripts the Epic training environment used.
- Supporting trainers and resolving issues related to training environment.
- Create high quality Elearnings using Adobe Captivate.
- Creating and maintaining the Epic training departments SharePoint site.
Skills Obtained:
- SharePoint site management
- Adobe Captivate
- Managing EHR training environment
Epic Instructional Designer
Confidential, St. Louis, MO
Responsibilities:
- Developing and maintaining Epic training curriculum.
- Managing Epic training environment to ensure realistic training.
- Site assessments and on-site support for Epic.
- Delegating curriculum testing to trainers.
Skills Obtained:
- EPIC build
- Training discovery
- Curriculum management and design
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