Cyber Systems Operator Resume

SKILLS:

Scripting: Powershell, Batch, Visual Basic

Operating Systems: Windows Server 2003, 2008, 2012, Windows XP, Vista, 7, 8, and 10, Red Hat

Database: Netapp, SQL

Worked With: System Center Configuration Manager (SCCM), McAfee Host Based Security System (HBSS), Group Policy Objects (GPOs), Active Directory ( Confidential ), Remedy, Security Technical Implementation Guides (STIGs), ACAS/Retina Vulnerability Scanners, Windows Server Update Services (WSUS), VMware

EXPERIENCE:

Cyber Systems Operator

Confidential

Responsibilities:

Provided core services by designing, configuring, installing, and managing data services at the operating system and server application level.
Provided directory services utilizing dynamically assigned IP addresses, domain name server, storage area network, and electronic messaging resources. Managed secure authentication methods utilizing public key infrastructure (PKI) technologies and procedures.
Performed application management of 2.8K user Local Area Network supporting Buckley/Denver metro area
Managed diagnostic testing, debugging software/hardware errors and provides system solutions to customers
Configured and distributed MAJCOM directed software security upgrades using automated and handmade network utilities
Assisted Buckley Active Directory migration, moving 4k users, 1.3k groups and 2.1k systems to a new Confidential tree
Standardized user privileges and system settings using automated deployment tools such as group policy objects (GPO) system management server. Implemented security fixes, operating system patches, and antivirus software. Developed, tests, and implements local restoral and contingency operations plans.
Resolved 2398 user permission requests
Created Buckley System Center Configuration Manager process; enabled corrective base patching of Buckley Servers and Workstations
Directed Windows 7 installation team; planned course of action and configured 2.4k systems with no data loss
Created GPOs and Powershell scripts to correct STIG vulnerabilities; safeguarded Buckley DoD systems from exploitable vulnerabilities
Created base logon script, automating printer setup, client database mapping, and bringing base in compliance with notification NOTAMs
Coordinated 6 base wide BIOS security updates; led 6 Airmen, configuring 1.6K vulnerable systems
Processed and reviewed C4 systems requirement documentation, telecommunication service requests, status of acquisition messages, and telecommunication service orders. Performed strategic and budget planning for networks.
Managed, distributed, and executed Air Force Notice to Airmen program; closed 768 AF/MAJCOM directed NOTAMS
Performed system resource management, managed system accounts, performed system - wide backups and data recovery, and load and capacity planning and management.
Administered: classified and unclassified message traffic via electronic mail systems, database operations, implements conversions, and investigates problems in database environment.
Ensured continuing systems operability by providing ongoing optimization and problem-solving support.
Applied computer security policies to safeguard systems and information.
Categorized, isolates, and resolves system problems.
Performed fault isolation by validating, isolating, correcting faults, and verifying service restoral with customers.
Processed, documents and coordinates resolution of trouble calls from lower support echelons.
Processed scheduled and authorized outages. Submitted outage reports in response to unscheduled outages.
Created 153 Powershell scripts to streamline administrator functions; created tools to allow local administrators to excel
Created Powershell Patcher script; securely removed 767,000 vulnerabilities from 3K systems
Migrated failing SQL Express 2005 databases to a new centralized SQL 2012 database; safeguarded critical data for end users
Migrated 500 printers to a new print server; created the first Buckley VMware server and safeguarded base ability to print documents
Drove System Center Configuration Manager client health remediation; reconfigured 624 faulty System Center Configuration Manager clients, enabling full patching on all base machines
Led 20 man work center for 2 years, closed 72 high profile projects and fully qualifying 20 Airmen to do their job
Developed and Trained technicians on the STIG process; allowed base to win the 2nd most secure network award, two times in a row
Spent a total of 39 off-duty hours troubleshooting and testing faulty critical servers and repairing hardware and software as necessary

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