Network Technician Resume Profile

PROFESSIONAL EXPERIENCE

Confidential

Recommended / implemented solid design plan to insure secure/reliable infrastructure operation.
E-mail/collaboration management: Exchange, Office 365, SharePoint, OpenSource options.
Connectivity issues Wi-Fi/Cable/DSL/wiring/other Internet/Intranet scenarios.
Websites creation/webserver administration/security/IIS6/7/Apache HTTP.
Organizing and implementing all phases of MS Windows 7/8 migration.
Hardware/peripherals maintenance, break/fix, ghosting, image library management.
Providing means of secure onsite/offsite/remote backup/restore.
Recommended and helped to develop system for customers/vendors/inventory records.
Secure design at every level/entry point-server/desktop/router/switch/firewall.
Endpoint protection/malware detection/ AntiVirus solutions implementation.
Ongoing user coaching, training onsite, over the phone, remote desktop, VNC.

Confidential

Maintained LAMP/WAMP based intranet/extranet: Linux Apache HTTP, PHP, and Perl
AirWatch-mobile device management Android, iOS, Windows Phone etc
Prioritized in day-to-day service requests resolution and trouble tickets logging system support
Deployed/updated server's builds, new racks, patch panels, new gigabit switches
Cisco Catalyst /HP/ Fortinet/Adtran routers, switches, Firewalls, ACLs, PIX, ASA, VPN
Cisco Meraki Cloud-Managed Access Switches to support WiFi connectivity HQ and BOs
MS Windows Server AD/2003/2008/2012, replication, Group Policies, GPOs
NetFlow Scrutinizer/SolarWinds/ Wireshark, tcpdump, PRI, T1, T3, Polycom
LAN/WAN, DNS/DHCP, WAN accelerators, DMZs, security zones
Exchange2003/2007/2010, user, mailbox management/ configuration
Adtran and Cisco VPN concentrators support, Riverbed Stealhead WAN appliance cluster
Maintained VoIP Server NEC IP Server , PBX,Voice Mail configuration
VMware ESX/ESXi, vCenter, VMs creation, maintenance and upgrades

Confidential

Supported a range of LAN/WAN services: Medusa Server- RH Fedora appliance-router

Managed Linux -based device-appliance: SSH, Telnet, Apache HTTP server,Tomcat
PIX, ASA, Fortinet, SonicWALL , Catalyst , ProCurve, Dell, Allied Telesis switches
Installed/configured Cisco 1900/2800/2900/3900/6200/7200 routers
Monitored systems: Keynote, SCOM, SolarWinds, WU Gold, Splunk, Nagios
Security monitoring, Virus detection/protection Access Control Intrusion Detection Analysis
MySQL, PostgreSQL DB administration backups, tuning and and replications .
Protocol analyzers/sniffers use to detect network anomalies: Wireshark, tcpdump

Confidential

LAN/WAN/DNS/DHCP/VPN/WiFi/Radia/FTP, PBX, Polycom, LifeSize, Nagios
Rsync/Rsynsnapshot for RHEL and CentOS server migrations
Local/remote sources repositories management with yum, rpm
Control/setup cron jobs, inetd/ xinetd, Logrotate , syslog facility
Virtualized infrastructure VMware, Xen, VirtualBox , Riverbed Stealhead.
Weblogic/Websphere/ Apache HTTP / Tomcat /JIRA/Confluence, shell scripting bash
Linux Enterprise Servers RHEL, SUSE, CentOS as a Subversion /CVS
Windows Server: AD/ fileserver/ build environment/WSUS, integrated Linux clients
Backup /disaster recovery procedures, document procedures and standards
DB administration: Oracle, DB2, MySQL, PostgreSQL, MS SQL Server, Remedy

Sr. Help Desk Support Technician

Confidential

PC Network Technician

Confidential

HelpDesk services for internal/external customers, phone/e-mail/site visits
Resolved networking issues-mail, DNS, DHCP, network printing
Maintained PCs/handhelds/printers/peripherals, break/fix, trained users for MS Office
Created/maintained user training lab with custom created materials
Maintained up-to-date Ghost images of company customized installations
Maintained appropriate levels of humidity and temperature in server room, wiring/cabling
NT 4.0 domain /AD administration/, ILX, Bloomberg, NASDAQ, and Instinet