Macintosh Systems Engineer Resume Bellevue, Washington - Hire IT People

OBJECTIVE

Skilled information systems professional seeking a mid - to senior-level position in a challenging yet rewarding work environment with an emphasis on MAC systems administration.

TECHNICAL SKILLS

AppleScript
Client management suite design
Client management suite support
Client side programming
Comprehensive troubleshooting
Customer service
Detailed documentation skills
FileVault2
Helpdesk support
Image development
Imaging maintenance
JAMF Casper Suite 8.x and 9.x
JAMF tool utilization
JAMF reporting
Linux Server: Ubuntu-CentOS-RedHat
Advanced Mac OS X administration
Microsoft Office Suite
Microsoft Windows 7 and 8
Microsoft Windows 2003/2008R2
Multi-tiered client/server architectures
LAN/WAN technologies
Parallels
Remote Desktop
Server Administration
Shell Scripting

PROFESSIONAL EXPERIENCE

Macintosh Systems Engineer

Confidential, Bellevue, Washington

Responsibilities:

Oversee integration, lifecycle and support for more than 1500 MAC units.
Responsible for teh redesign of teh JAMF Casper Suite infrastructure and scale out of Casper Suite/NetBoot environments in North America, Europe, Middle East, Africa, and Asia-Pacific.
Leverage existing infrastructure and resource through comprehensive assessment and teh redefinition of roles and responsibilities, processes and procedures as necessary.
Provide counsel and support to both onshore and offshore team members mentoring them through all aspects of Mac support including imaging, packaging deployment, centralized management and support.

Macintosh Systems Engineer

Confidential, Florida

Responsibilities:

Served as lead in-house technician for hardware and software support for more than 300 units.
Implemented a formalized halp desk ticketing system to better address issues in an effective and timely manner.
Incorporated a software tracking/deployment system using JAMF Casper Suite.
Implemented Open Directory for teh entire division and restructured all storage for better efficiency.
Introduced teh Final Cut server solution for teh maintenance of digital assets for broadcast media.
Helped to conduct employee training for all new systems introduced.

Macintosh Consultant

Confidential

Responsibilities:

On site hardware and software consulting and troubleshooting, networking, cross platform integration, as well as Active and Open Directory management.
Oversaw Mac OS 10.4, 10.5, and 10.6 server deployment and configuration, as well as teh configuration and management of disk and tape advanced back-up systems and other data preservation and archiving systems.
Performed Xsan maintenance and implementation.
Completed in-lab service repair of Macintosh hardware quickly and accurately.
Performed customer service support functions fielding questions from customers in teh field, by telephone and through email.

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Macintosh Systems Engineer Resume

Bellevue, WashingtoN

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