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Office Manager Resume Profile

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Objective

Highly organized and motivated professional with diverse experience in positions of increasing responsibilities. Superior organizational skills and strong attention to details with the ability to prioritize, handle multiple tasks, and work flexibly in a fast-paced environment. Excellent oral and written communication skills highly articulate possess a professional demeanor and proper phone etiquette. Optimistic, confident, trustworthy and able to work well under pressure

Employment

Confidential

Administrative Assistant/ Office Manager

  • Oversaw and managed the planning and implementation of office operations for a home care facility
  • Scheduled work assignments with regard to home care worker training and experience
  • Maintained office staff job results by coaching and counseling employees
  • Managed incoming and outgoing phone calls/ faxes/ correspondence/ mail
  • Managed purchases for all equipment, supplies, and furnishings
  • Managed the interviewing and hiring process for CNA positions
  • Performed background check on all personnel seeking employment
  • Saved company money on expenses such as advertising and on client pricing
  • Established and maintained current, accurate, and confidential files for each client
  • Managed billing and collections to ensure all bills were paid
  • Co-ordinated meetings and organized interview schedule
  • Ensured that care was provided according to all relevant policies, procedures and regulations

Confidential

HR Administrative Assistant/ Front Desk Receptionist

  • Greet Visitors, clients and staff with a friendly smile
  • Receive, sort and distribute incoming/ outgoing mail
  • Complete assigned duties/ projects by assigned deadline
  • Assisted in preparing expense reports for the CEO Human Resources
  • Screened incoming calls and direct the caller to the appropriate associate
  • Handled confidential and non-routine information with high level of discretion
  • Assisted with data entry, correspondence, reports, and other documents as requested
  • Worked independently and within a team on special, non-recurring and ongoing projects
  • Assisted in organizing company events, conferences, sporting events, charity dinners, etc.
  • Maintained office supply inventory by checking stock to determine inventory level
  • Received all deliveries and coordinated pick-up and delivery of express services
  • Scheduled conference rooms for meetings, ordered lunch and be available for delivery receipt
  • Provided support to HR with onboard new hires
  • Developed, maintained and updated electronic/ paper filing systems to ensure accuracy and confidentiality

Confidential

HR Assistant/ Unit Secretary

  • Pulled patient lab results for nurses and faxed to appropriate primary care physician
  • Scanned and returned discharged patient medication to pharmacy
  • Updated resident list every time there was a new admission or discharge
  • Updated CNA assignment book and patient shower list
  • Order any supplies nurses may need for residents
  • Take pictures of residents and update into their medical records
  • Prepared new admission charts
  • Break down discharged patient charts after 2 weeks
  • Prepared transportation packet when resident has an outside appointment
  • Filed paperwork of current employees
  • Made name badges for new employees

Confidential

Front Desk Administrator/ Red liner

  • Welcome patients
  • Have patient fill out proper documentation prior to visit
  • Scan in Insurance card and ID
  • Calling medical insurance companies to get visit approved
  • Phone answering/ triage
  • Triage all messages left on voicemail
  • Prepare charts for upcoming patient appointments
  • Collect faxes- Charts pulled and given to Medical Assistant with Biopsy results and labs
  • File charts of patients seen throughout the day
  • Schedule new and current patient appointments
  • Take co-payment of those patients who are checking out

Confidential

Front Desk Administrator

  • Welcome patients
  • Organize and review patient paper work and insurance information
  • Supervisor of electronic medical records documentation
  • Maintain schedules for 3 premier Neurosurgeons
  • Organize office work flow
  • Phone answering and triage
  • Maintenance and follow-up patient relationships
  • Pre -certifying tests such as MRI's and Cat scans
  • Calling medical insurance companies to get visit approved
  • Calling in prescriptions for patients

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