Asurion Wireless Solutions Resume

SUMMARY

Looking forward to try to obtain a position within the company requiring the utilization
My work experience and opportunities of advancement.
Customer Service Bilingual (English/Spanish)
Type 47wpm Multitask
Computer experience: Microsoft Office; Lotus

PROFESSIONAL EXPERIENCE

Asurion Wireless Solutions

Confidential

Responsibilities:

My top responsibilities were to help clients fill out insurance forms and process claims.
Started taking my calls with Verizon Wireless. Within eight months I was able to obtain the knowledge necessarily to move up to Care Solutions Team, which I am currently in. This department I help out my coworkers by taking over the escalated calls and resolving client issues in a timely manner.

Confidential

Sales Associate

Responsibilities:

My top responsibilities were to assist customers on buying cell phones, as well meeting all the monthly sales goals of cell phones & accessories.
My top responsibilities were to be a cashier throughout the day, as well assist customers with any help on the latest fashion on shoes. Assist on putting shipment in and out in a timely matter.
My top responsibilities were to attend every customer upfront as they walked in the office. File insurance quotes for car insurance, as well, take payments over the phone/person for their monthly bill.
My top responsibilities were to aid the customer to what they were looking for in the latest fashion. Provide great customer service. Meet monthly goals in sales: clothes/shoes/accessories. Part of the day I was behind the register as a cashier.