Objective:

To obtain a position where my education, extensive background, positive demeanor and knowledge can be utilized in an environment that will both challenge me professionally and allow me to be an asset to the company.

Profile:

• Results-driven self-motivated Project Manager with experience managing/leading information technology teams for software/hardware implementations/upgrades while utilizing top industry Project Management Methodologies.
• Responsible for project pre planning/planning, managing scope, scheduling, cost, quality risk, communication and procurement while working within the company's workflow process utilizing various workflow management systems.
• Excellent analytical, problem-solving, decision-making and communications skills. Adept in handling heavy user interaction, expectations, requirements and multi-tasking concurrent projects.
• Works well under pressure in a fast-paced, time-sensitive and mission-critical environment while exhibiting amazing people skills.

Technical Skills:

Windows 7,Xp,Vista, Windows 2k , Microsoft 2k3 server /2k8,2k12 Microsoft Exchange Server, Microsoft SQL Server, VPN , Microsoft Terminal Server/IIS Server, VMware, Microsoft SharePoint, Microsoft Project, Clearcase, Liquid Planner, Unix, Linux, Citrix, Nortel Products, Veritas Backup Exec, all Symantec Products, Cisco Routing/VOIP Solutions, LAN/Wan Technologies, SAN, Man, Project Management, HP/IBM Network Security tools, SOA, MQSI,EMC,Demand Management, Cloud Migrations, Pureflex Technology Infrastructure Optimization tools

Professional Experience:

Confidential

Project Manager

• Currently manages 3 projects to ensure that goals and objectives of the projects are accomplished within prescribed time frame and funding parameters...
• Documentum Upgrade
• Built new Documentum 7.1 platform that consisted of virtual and physical servers using Exadata technology.
• Managed weekly vendor team meetings to drive all project deliverables.
• Facilitated the migration of 12 docbases along with the 26 applications through the migration process. This process included coordination of QA/PTE testing of all 26 applications.
• Attended bi-monthly steering committee meetings to give updates to all project leads and sponsors.
• Infrastructure Optimization
• Conducted infrastructure utilization meetings with all lines of business. In these meetings the team would identify/execute all server decommissions/replatforms
• Monitored all server disposition activities to verify that they all were on schedule.
• Identified all optimization opportunities and managed the execution of all physical and virtual migrations P2P,V2V,P2V
• Met with finance team to gain all financial save information on a monthly basis.
• The project was able to capture 6.6M in actual saves over the next 4 years.
• Cost Neutrality
• Held monthly meetings with all tower leads to discuss yearly budgets based on all divestiture activities.
• Assisted in identifying company savings based on divestiture activities taking place.
• Booked all savings and maintained documentation to support all booked saves
• Establishes work plan and multi-disciplinary staffing for each of the projects phases.
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of resource personnel to ensure project progresses on schedule and within prescribed budget.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Prepared project adhoc reports for management.as needed.
• Meets with the PMO on a weekly basis to discuss and address any WeDeliver process.

Key Accomplishments:

• Successfully managing an Infrastructure Optimization effort that reported over 500 Servers decommissions
• Currently managing a Documentum Replatform effort. In this effort the team is on target to migration activities of 14 docbases and 26 applications from the lower environments to the Production environment.
• Managed a component of a major divestiture effort. This included obtaining service tower yearly budget forecasts and holding monthly meetings with each tower to track all forecasts until the savings were able to be booked as actual saves.

Confidential

Infrastructure Project Manager Storage

• Infrastructure Project Manager Storage on CIGNA's Disaster Repatriation Project.
• Followed CIGNA's SDLC Methodology
• Maintained project Documentation within MS Project 2010 CA Clarity
• Engaged with PMO group when passing through the project gate process.
• Managed Application Migrations to the EMC VBLOCK Solution located in the Lithia Ga. Datacenter
• Managed Data Migrations Sun Solaris Oracle to the new Disaster Recovery Position in Lithia Ga.
• Maintained all application upgrade activities utilizing Clearcase.
• Created Maintained project plan within MS Project 2010.
• Initiated pre project planning meetings with my project team members Engineers, ISA's, BA's, SME's, App owners, Test Managers to identify project interdependencies and project risks prior to project being initiated.
• Ran weekly reoccurring meetings with Engineers Test Managers to Identify Create Update Migration Plans Testing Plans..
• Ran meetings with various application groups to communicate up and coming migration work and gain their approvals.
• Identified any Potential Project risks and addressed them efficiently.
• Submitted change orders for any scheduled work and communicated with team.
• Maintained Monthly Migration Calendar that included all Physical and Virtual migrations utilizing the latest in VMware technology.
• Presented weekly storage updates to the Overall Disaster Recovery team.
• Maintained Project Artifacts out on CIGNA'S SharePoint site

Key Accomplishments:

• Due to making legacy server decommissioning Server Consolidation a priority in my server migration plans, we were able to save Cigna Hardware Software Licensing Fees
• Mastered managing several complex technical issues at the same time and finding resolutions in a timely manner.

Confidential

Project Manager Storage Application Development Deployment

• Managed several enterprise wide projects utilizing that included all United Technology Business Units while following the ACE project management methodology
• Maintained project Plans in Adaptiv MS Project
• Maintained all application upgrade activities utilizing Clearcase.
• Initiated pre project planning meetings with my team Engineers, ISA's, BA's, Test Managers to identify project interdependencies and possible project risks
• These Corporate wide projects were rolled out to over 450,000 users per project.
• Microsoft Windows Server 2010 Migration
• LDAP Upgrade Identity Management
• IIS 7.5 Server Upgrade project
• Active Directory Upgrade
• Citrix Upgrade project
• New Business Integration
• VPLEX Storage Frame Migration All Wintel/ AS400 Servers/Unix Servers
• Exchange 2010 migration
• Mainframe EOL Decommissioning Project
• Attended weekly Project Management meetings with manager to give status on all projects and also work together on all financial forecasts.
• Presented all changes to the SOE Board standard operating environment to gain approval for all proposed changes to the corporate Win7 environment.
• Held Weekly meetings with Vendors to discuss all deliverables and resolve of any open issues
• Held weekly Passport meetings and created PowerPoint and Visio presentations to present to all of the Business Unit
• Created Standard Work Documents for Users
• Published emergency communications to be posted to the Corp Portal.
• Created Monthly Storage reports that were sent out to all Business Unit Managers..
• Helpdesk Liaison/ Managed the UTC Non catalogue Service request Queue

Key Accomplishments:

• Provided VPLEX migration strategy that enabled this project to be completed 2 months early and under budget.
• Mastered managing several complex technical issues at the same time and finding resolutions in a timely manner.
• Received accolade and appreciation for my hands on work completed with UTC's Vendor during Active directory upgrade project

Confidential

Allscripts Implementation Project Manager

• Created / Implemented Allscript/Vision Conversion Project for Medical centers across the East Coast.
• Installed/maintained the full Citrix environment that included all of the Medical Practices and sergicare centers under contract
• Conducted infrastructure analysis for every new Medical Practice
• Held monthly meetings with Doctors/Practice managers to discuss all Technical issues and make Hardware /Software recommendations.
• Performed all Software Updates and Practice Management Software Conversions to the All Script package from the strategy stages up to the roll out date. included infrastructure evaluations, PC/Server Upgrades, Identify Bandwidth issues and resolve
• Conveyed all software issues to the Allscript team and worked hand and hand to resolve various issues.
• Provided Software trainings for all medical staff
• Created workflow Documentation utilizing Microsoft Visio

Key Accomplishments:

• Created implementation plans and team that was able to complete a seamless conversion process.
• Implemented an automated workflow/helpdesk ticket system Remedy

Confidential

Level 2 Helpdesk Manager

• Provided 2nd Tier Phone Support of several major accounts. Software Hardware
• Assisted in training level 1 Support staff
• Worked on the Traveling Helpdesk Transition team. Upgraded/standardized new client infrastructure
• Maintaining daily documentation on Calls
• Created weekly Helpdesk Call statistics and presented to Management.

Key Accomplishments:

• Managed the Helpdesk Transition team with 15 reports