Senior Systems Administrator Resume

TECHNICAL SKILLS

Thorough knowledge of Windows system engineering and administration.
The ability to create and maintain active directory domains and exchange infrastructure.
Experience with Exchange migrations from version 2000 to 2003 and 2003 to 2010.
Strong working knowledge of DNS, DHCP, Exchange, Active Directory, File and Print services.
Experience maintaining server hardware, NetApp network attached storage, and tape backup.
Preparing domains and networked hosts and servers for certification and accreditation.
Scanning systems using DISA gold disk, SCAP and Retina.
Experience working with technically diverse teams to solve enterprise wide challenges.
System monitoring using SCOM and NetIQ.
Creating batch scripting files.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Administrator

Responsibilities:

Implementation and testing of the Footprints ITSM.
Evaluating new software, providing SOP and change request process documentation.
Providing tier 2 and 3 support to a mixed 2003/2008r enviroment.

Confidential

Windows System Engineer.

Responsibilities:

Support for the official message traffic distribution system under the largest command in the Navy.
Provided much needed maintenance to a neglected system. Including reducing white space across four exchange databases by a total of sixty percent and replacing inoperable servers.
Migrated to windows 2008 r2 and exchange 2010.
Resolved domain replication issues.
Consolidated hardware and implemented virtualization using VMware..
Maintaining a clustered exchange 2003 environment, including patching, system backup, disaster recovery and break fix actions.
Successfully accrediting system based on DIACAP process. Including running DISA gold disk, SCAP and retina scans, remediating vulnerabilities, and preparing PoAM documents.

Confidential

Enterprise Exchange Administrator

Responsibilities:

Microsoft Exchange engineer for Department of State secure email system. Including all local offices and overseas embassies and consulates.
Maintained clustered Exchange servers connected to a NetApp NAS, for shared storage.
Monitor servers using NetIQ, resolve server and service outages as they appear. Perform any maintenance as needed.
Determine and implement preemptive fixes based on NetIQ and SCOM alerts.
Provide tier 2 and 3 support to embassy and consulate administrators.
Install patches and software.
Perform disaster recoveries on inoperable exchange servers.
Maintaining the State Department Lotus notes system, CableExpress.

Confidential

Windows System Administrator/Engineer

Responsibilities:

Created Microsoft exchange 2000 infrastructure, including server builds, site creation and email migration. Later upgrading to an Exchange 2003 cluster attached to a NetApp SAN.
Maintained all Windows 2000/2003 networked servers. While responsible for Exchange server maintenance and management.
Assisted in planning a new Windows 2003 domain, including creating the organizational unit structures and security groups.
Created and maintained the network backup solution, using StorageTek hardware and Veritas management software.
Implemented security policies, preparing domain for certification and accreditation.
Researched and provide guidance for technology purchases.

Confidential

System Administration.

Responsibilities:

Built and maintained windows 2000 servers, including domain controller, filers, and mail exchangers; maintained network services such as, DNS DHCP and active directory.
Trouble shooting of minor and major outages of Windows 95, 98, NT - 4, 2000 Professional 2000 Server and 2000 Advanced Server.
Migrated Exchange 5.5 to Exchange 2000. Created and implemented execution plan. Provided primary post install, trouble shooting.

Confidential

Unit IT Support

Responsibilities:

Confidential

Helpdesk

Responsibilities:

Provided software maintenance; troubleshoot Office 2000 suite, and Defense Messaging System.
Provided all levels of helpdesk and desktop support, via phone, SMS, or on site as required.
Routed work orders, throughout the communications squadron, using Remedy trouble ticket software.