SUMMARY

• I have over 12 years of information technology experience, as well as leadership, analytical, problem - solving and technical skills.
• I also possess strong interpersonal, communication and team player skills.
• I continue to receive training in management and project management through courses and business experience.
• I am interested in new challenges and opportunities in the IT field.

TECHNICAL SKILLS

• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003 2008 and Windows 2012 server operating systems
• Supporting Active Directory, Citrix, IIS
• Installing, configuring and supporting Windows file servers with DFS and print servers.
• Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP
• Providing support for IBM, HP/COMPAQ and DELL hardware for both standalone and Blade systems
• Installing, testing and implementing new systems, hardware, software running
• Microsoft operating systems and VMWARE ESX hosts.
• Configuring and Supporting Microsoft SQL clusters
• Designing, installing, configuring and supporting VMWARE in enterprise level environment
• VMWARE implementation on both SAN and ISCSI hardware platforms
• Installing and supporting Veritas Netback and Tivoli TSM backup.
• Supporting CLOUD based open source Xen running CENTOS 5.5
• Experience administering and optimizing VMware ESX 4.0, ESXi 5.5, 6.0 and vSphere 5.5 and 6.0 in a corporate data center environment while supporting 1000 plus Windows and Linux virtual servers
• Experience in installing, configuring, optimizing and supporting VMware ESX 4.0, ESXi 5.5 and ESXi 6.0 for utilization of SAN and ISCSI storage devices
• Experience in designing virtual infrastructure to scale to company demands
• Planning, coordinating and implementing projects
• Training of other technical staff to increase efficiency
• Preparing technical documentation for other technical staff and new Employees
• Prepared monthly metric and report for a technical teams and management
• Coordinating and implementing of change management
• Good oral and written communication skills and strong interpersonal skills.
• Strong analytical and organizational skills
• Working with business teams to translate their business requirements into technical solutions.

PROFESSIONAL EXPERIENCE

Confidential IL

Lead Systems Engineer

Responsibilities:

• Participate in 24x7 on-call pager support rotation for Hoffman and remote centers
• Windows security patch management using both shavlik patch management tool and Bigfix
• Work on projects installing new Windows servers on IBM, HP/COMPAQ and DELL hardware platforms
• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003 and 2008 server operating systems
• Supporting Active Directory, Citrix, IIS
• Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP
• Providing support for IBM, HP/COMPAQ and DELL hardware for both standalone servers and Blade systems
• Installing, testing and implementing new systems, hardware, software running
• Microsoft operating systems and VMWARE ESX hosts.
• Configuring and Supporting Microsoft SQL clusters
• Designing, configuring and supporting VMWARE in enterprise level environment
• VMWARE implementation on both SAN and ISCSI hardware platforms
• Installing and supporting Veritas Netback and Tivoli TSM backup.
• Supporting CLOUD based open source Xen running CENTOS
• Experience administering and optimizing VMware ESX 4.0, ESXi 5.5 and ESXi 6.0 in a corporate data center environment while supporting 500 plus virtual servers
• Experience in optimizing VMware ESX for utilization of SAN and ISCSI storage
• Experience in designing virtual infrastructure to scale to company demands

Confidential, IL

IT Systems Engineer

Responsibilities:

• Supported over 1300 Wintel servers ( NT 4.0, 2000 and 2003)
• Participate in 24x7 on-call pager support rotation for Hoffman and remote centers
• Account administration of users in both NT 4.0 and Active Directory domains.
• Consolidated and migrated Windows NT 4.0 servers to 2000 and 2003 server platforms.
• Deployed security patches to over 1400 servers supported by my team in Wintel environment.
• Installed and configured HP/Compaq, IBM and Dell servers

Confidential, IL

IT Systems Engineer

Responsibilities:

• Maintained file, web print and share server’s operability within campuses.
• Implemented domain migration from NT 4.0 to Windows 2000 domains to Active Directory.
• Administered client accounts and workstations in mixed domains (Windows NT, 2000 and 2003 servers, and XP).
• Provide Level/Tier 3 support for 12,000 plus desktop users.
• Administered Active Directory Services (OU administrator) and Windows Clustering.
• Prepared technical documentation for other team members and new hire
• On-call 24x7 Server support for over 2000 servers local and oversea.
• Level 3 e-business web solutions support.
• Creating new web sites and update existing ones in IIS 5 and 6 on Windows .net framework.
• Monitored & troubleshooting IIS related issues and daily operations of web sites
• Performed patching of Windows/Intel platform
• Installed and configured Symantec Anti-Virus on over 2000 Windows servers
• Performed IT security policy auditing
• Participated in LAN and WAN support.

Confidential, IL

IT Systems Engineer

RESPONSIBILITIES:

• Maintained file, web print and share server’s operability within campuses.
• Implemented domain migration from NT 4.0 to Windows 2000 domains to Active Directory.
• Administered client accounts and workstations in mixed domains (Windows NT, 2000 and 2003 servers, and XP).
• Provide Level/Tier 3 support for 12,000 plus desktop users.
• Administered Active Directory Services (OU administrator) and Windows Clustering.
• Prepared technical documentation for other team members and new hire
• On-call 24x7 Server support for over 2000 servers local and oversea.
• Level 3 e-business web solutions support.
• Creating new web sites and update existing ones in IIS 5 and 6 on Windows .net framework.
• Monitored & troubleshooting IIS related issues and daily operations of web sites
• Performed patching of Windows/Intel platform
• Installed and configured Symantec Anti-Virus on over 2000 Windows servers
• Performed IT security policy auditing
• Participated in LAN and WAN support.

Confidential, Chicago, IL

Server Support Analyst

RESPONSIBILITIES:

• Installed, configured, and supported Windows NT 4.0 and 2000 workstations and servers.
• Assisted users with troubleshooting their workstation on the phone.
• Performed regular helpdesk duties for Microsoft Windows environment

Confidential, IL

Staff Accountant

RESPONSIBILITIES:

• Processed accounts receivables, payables
• Prepared daily sales and financial reports
• Conducted monthly bank reconciliation
• Prepared cash receipts and sales journals.