Sr System Engineer Resume

SUMMARY

BlackBerry Enterprise Server, Microsoft Exchange Server 2000 - 2007, MSQL Server 2000-2008, EMC VMWare 3.5- 4.0, Microsoft XP, Vista, Window 7, Office Suite, Access, Project, Microsoft Office 2000-2007, WP 6.0, FrontPage 2000, Visio. Active DoD Top secret clearance

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr System Engineer

Responsibilities:

Successfully design a robust backup solution for a new ESOC data center using VERITAS Netback up 6.5. Implemented DX100 as a VTL and tape devices for storages.
Upgraded backup solution from Backup Exec version 10.1D to 2010. Centralize the job portion for the remote sites.
Maintained, monitor database backup and restore process for all SQL database 2000-200
Configure and develop SQL DB mirror replication to backup sites
Maintained and monitor Exchange Information Store backups and restore any mailbox or Information Store using VERITAS Netback up 6.5 or Back Exec 2010
Successfully rebuild five new SQL instances in a two node cluster and harden servers to meet FIPS compliances.
Successfully migrated databases from one data center to another and fully recovered and tested database for successful operation.
Troubleshoot various applications issues that communicate to SQL databases
Provided remediation for any security flaws that was scan by ISO, such as patching and correcting Tenable.

Confidential

Sr. System Engineer

Responsibilities:

Manage VMWARE ESX 3.5 (ES7000), provide routine maintenance such as test new patches before applying them to operating system, provide software and hardware support. Consolidated old legacy servers to VMware environment
Successfully design and implemented SQL2000-2005 database for various application such as PIMS, Share Point and Blackberry,
Maintain and Monitor database consistency by doing reports for each DB, troubleshoot or recover databases if any issue arise
Worked with Wintel Engineering team to redesign AoA AD and DNS
Successfully completed migration project, migrated 2500, AoA user to the new AoA domain using QuestTool
Troubleshoot DNS,AD, that are server related in all ITSC environment
Troubleshoot and replace any hardware failure such as NICS/RAMS/ Hard drive/ power supply/ motherboard across ITSC domain
Responsible for writing up some RFC for system maintenance for all server in the ITSC domain
Image new server (window 2000-2008) and harden the OS to meet FIPS compliance before adding them to the ITSC domain. Provide weekly SLA reports to manager for an assessment for services delivery analyses
Responsible for SLA maintenance to insure that SLA are not miss
Responsible for writing up senior level turn over documentation for operation support

Confidential

Sr Blackberry Systems Engineer

Responsibilities:

Responsible for writing up RFCs for system maintenance for all BES servers in the HHS, ITSC, IHS, FDA, CDC domains
Design and successfully migrate users from BES 3.6 to 4.0 and maintain all BES servers to have latest SP 4.1.6 MR6
Design BES IT policy to meet FIPS compliance, and successfully apply IT policy to all user across domains
Responsible support for SQL2000 DB cluster nodes, provide sp update for sql and OS patching
Provide senior level technical support to SMT for any BES related issues
Responsible for Exchange Cluster support, by doing weekly maintenance test failover and troubleshoot exchange 2003 issues
Other job duties includes, imaging new server (Window 2000-2008) and harden the OS to meet FIPS compliance before adding them to the HHS domain.
Troubleshoot AD and DNS issues that are in the HHS environment.
Troubleshoot and replace any hardware failure such as NICS/RAMS/ Hard drive/ power supply/ motherboard across ITSC domain.
Provided SOP and turn over documentation for tier 2 and operation team
Interface with customer to plan and implement new server configuration for server integrity
Provide engineering support to PM by providing technical expertise advice for RFS and propose writing

Confidential

System Engineer

Responsibilities:

Responsible for security audit for all onsite laptops
Troubleshoot application servers and configure security application servers
Worked with AD team to correct all AD issues and troubleshoot GPO issues
Installed and troubleshoot TAB devices for SBI vehicle
Image new server and harden the OS to meet FIPS compliance before adding them to the SBI domain
Conduct research on capture evidence by running a full computer forensic analysis, primarily searching for WMD
Produced computer forensic case intelligence reports for intelligence analysis department and providing further investigative support on individual case by writing up a concise report of possible linking suspect up with criminal activities
With critical thinking and analytical skill, we have design SOP for the forensic shop, which have increased the shop efficiency by 20% base on previous report
Responsible for the recovery of data from damaged media, by extracting data disk and swapping it with another hard drive
Used virtual machine “sandbox” technology to view capture data in its native environment such as VMware
Exploited capture media using Encase 4.19A and FTK by running keyword search, and hash values check
Decrypted files using tools such as PRTK and DNA
Converted analog medias to digital media, so evidence can be salvage for evidence in court

Confidential

PC Technician

Responsibilities:

Configured desktops, laptops, peripheral devices, and imaging systems, coordinated schedules and travel arrangements for team
Setup and configured new users for Windows 2000 to customer specifications
Installed hardware such as zip drives, DVD, CD-RW, sound cards, etc
Provided IT consulting to perform desktop LAN Support, testing and QA checks to users before and after rollout of 20,000 nodes
Worked extensively with media devices and software such as VPN clients, file servers, Enterprise security manager, Oracle, Novadigm, Blackberry, Window 2000, Tivoli, Adobe 5.0, Norton Antivirus, and webcitrix/metaframe remote access clientd hardware for Window NT
Maintained client computers by upgrading hardware and software
Managed accounts for Novell and Window NT and setting up user rights
Carried a standby phone for emergency 24 hour support
Troubleshot any internet, LAN issues, Office 2000