Salesforce.Com System Administrator Resume

PROFESSIONAL EXPERIENCE

Confidential

Salesforce.Com System Administrator

Responsibilities:

Created training documentation and trained all 75 users
Created reports, accounts, objects dashboards, roles, profiles, user updates, workflows and triggers
Maintained Sandbox and developed new objects
Daily support of all Chatter Free and Standard Users

Confidential

Salesforce.Com System Administrator

Responsibilities:

Provided our Help Desk with support with teh Salesforce.com product.
Created reports, dashboards, roles, profiles, user updates, workflows and triggers.
Sandboxes were refreshed on a request basis.
Research was conducted on data when their were issues teh Help Desk could not resolve.

Sales Operations Support

Confidential

Responsibilities:

As a Sales Support Analyst I is an acting liaison between Systems and Sales. This position requires strong technical system knowledge for all sales applications utilized across teh Company footprint. Some of teh sales applications are: VSSD, VSS RT, SOA, Primo, SuperRez, SuperTool, TimeSaver to name a few. It also requires a fluent understanding of Sales Policies and Procedures.
Teh Work Flow Coordinator is a key position within teh sales organization making sure all contracts and associated paperwork is completed and processed in a timely manner to meet pay period goals.
Subject Matter Expert - SuperPages.com. In this role I served as Marketing Strategist for Online Yellow Pages Superpages.com for Divisions 82, 57 and 138.
Market Analyst - Worked with teh Mail out Markets at teh Customer Center.
Media Consultant at teh TCC

Confidential

Responsibilities:

Golf Course Management (Internship) - Learned about running a Service Business
Penn Hills Resort Office Assistant - Assisted Office Manager in daily duties.
Alpine Mountain Ski Resort Guest Services Manager - Handled customer complaints and problems