We provide IT Staff Augmentation Services!

Computer Operations/desktop Support Specialist Resume

2.00/5 (Submit Your Rating)

Stamford, CT

Hire Now

TECHNICAL SKILLS:

Software: Windows 7, XP, Apple OS X, MS Office, Check Point Secure Client VPN, Juniper Network Connect, SQL Server 2005 Express, Adobe Acrobat Pro, Internet Explorer, Safari, Firefox, Camino, File Maker Pro, McAfee/Norton Antivirus, Ghost, Remedy, Altiris.

Networking: Basic installation and configuration of Active Directory in Windows and Server Network. Configuring TCP/IP, DHCP, DNS, and connectivity issues, Dameware Remote Control and Timbuktu Remote Access for Windows and Macintosh, Windows Remote Desktop Connection and HP Web Jet Admin.

EXPERIENCE:

Confidential, Stamford, CT

Computer Operations/Desktop Support Specialist

Responsibilities:

  • Provide desktop support for users in Windows 7 environment.
  • Setup new and replace existing machines including installation and configuration of standard PC images using Symantec Altiris and Ghost
  • DameWare Remote Control and Windows Remote Desktop Connection.
  • Troubleshooting the hardware configuration and break - fix issues.
  • Hardware deployment projects including moves, adds, changes for desktops, laptops, mobile devices, PDA, printers and monitors.
  • Meditech Med Assets Reports backup.
  • Stamford Health Systems Infrastructure backup.
  • Veritas NetBackup Off-Site Vaulting Reports backup.

Confidential, Clifton, NJ

Client Side Microsoft Office/Windows Migration Support Specialist

Responsibilities:

  • Installation, configuration and support of Microsoft Office 2010.
  • Migration from Windows XP to Windows 7 and Microsoft Office 2003/2007 to Microsoft Office 2010.
  • Provide technical support for system configuration and desktop problems.

Confidential, Tarrytown, NY

Support Specialist, IT Operations

Responsibilities:

  • Provide desktop support for over 2000 users in Windows XP environment.
  • Install, configure, and maintain all desktop, laptop, workstation for all company users.
  • Provide technical support regarding system configuration, program usage, and desktop problems to users.
  • Support and troubleshoot Operation Systems including Windows 7, XP, and Mac OS X in a domain environment.
  • Support and troubleshoot MS Office 2003 and Mac Office 2008.
  • Communicated with all levels of Management, including direct support to the executive committee.

Confidential, New York, NY

Desktop Support Consultant

Responsibilities:

  • Provide remote and on - site support of Confidential s corporate offices.
  • Create, modify and delete user accounts, change or assign permissions, reset user passwords, troubleshoot domain connectivity issues.
  • Installation, configuration and support of enterprise applications such as Microsoft Office 2003, Adobe Professional, OpenAFS, WinAurora, etc, in addition to various Confidential applications.
  • Perform basic Bes Server administration support for Blackberries devices, activation and maintenance of mobile devices (cell phones, wireless and air cards) and Cisco VPN.
  • Installing, configuring and troubleshooting MS Outlook in an Exchange Server environment.
  • Upgrade / update software on workstations and laptops including reinstallation corrupted or non functioning software.
  • Image, configure, and deploy new or replacement computers and associated hardware.

Confidential, Stamford, CT

Desktop-Hardware Technician

Responsibilities:

  • Provide desktop support for over 3000 users of trading floor and corporate offices in Windows XP environment.
  • The main responsibilities included troubleshooting the hardware configuration and break - fix issues, upgrades, moves, and changes.
  • Installing, configuring and troubleshooting MS Outlook in an Exchange Server environment.
  • Setup new and replace existing machines.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship