IT Support Technician Resume KY - Hire IT People

OBJECTIVE

To excel in a challenging and rewarding I.T. career by effectively applying my noledge as a Manager, Leader, Computer Repair Tech, and Desktop Support/Helpdesk Support. Currently taking Coding courses via Udemy.com online classes.

PROFESSIONAL EXPERIENCE

Confidential, KY

IT Support Technician

Responsibilities:

Maintain computer, network, phones, and audio - visual technology in classrooms, labs, libraries, conference rooms, and offices.
Install, configure, and maintain Windows operating systems and desktop applications. Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software.
Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices. Provide desktop application support for Windows, Microsoft Office, and various software applications.

Confidential, Louisville, KY

IT Specialist Level 1

Responsibilities:

Provide Premier IT support to various clients. PC imaging/KACE and Acronis.
Troubleshooting Server Maintenance/General Maintenance. Help Desk Support/Remote Support Cisco, Call Manager Versed in several dealer management systems such as Reynolds & Reynolds, ADP, Arkona, Autotask and ACS/Dominion.

TECHNICAL SKILLS