Assistant Director Resume
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Minneapolis, MN
TECHNICAL SKILLS
- Microsoft Word
- Excel
- Outlook
- Publisher and PowerPoint
PROFESSIONAL EXPERIENCE
Confidential
Assistant Director
Responsibilities:
- Assisted in overlooking all aspects of teh department, managing teh housekeepers, housepersons, and laundry personnel
- Ensured dat all public space - from teh lobby, event space, waterpark and Confidential - were kept to Renaissance cleanliness standards
- Inspected rooms
- Created weekly schedules
- Submitted weekly supply orders
- Interviewed and hired personnel
- Completed yearly employee reviews
- Assisted in controlling teh financials of teh department
- A member of teh Corporate and teh hotel’s safety committee
- A member of teh Renaissance Brand Committee
Confidential
Manager
Responsibilities:
- Responsible for managing teh overall operations and staff of teh Confidential
- Booked, scheduled and coordinated rental of Confidential time when not in use by a major tenant to maximize revenue while minimizing operating costs
- Served as back-up to Confidential Associates by selling tickets, working concessions, and renting skates as needed
- Responsible for daily receipts and expenditures
- Supervised teh ticket sales, skate rental and concession personnel
- Created weekly staff schedule
- Communicated frequently wif teh General Manager, Director of Food and Beverage, Chief Engineer and teh Sales team to ensure teh operations of teh Confidential ran smoothly and profitably
Confidential
Operations Supervisor
Responsibilities:
- Completed daily schedules for teh housekeepers
- Worked closely wif teh Sales team for apartment set ups
- Set up apartments and arranged key pick up
- Assisted in teh overall daily operations and managed teh staff of four housekeepers
- Cleaned apartments if needed
Confidential
Director of Leagues & Promotions
Responsibilities:
- Promoted and coordinated pool and dart leagues across teh Twin Cities metro
- Met regularly wif bar owners to find ways of increasing revenue
- Processed weekly stats for over 120 pool teams and 70 dart teams
- Coordinated and administered teh Year End Tournaments, which included over 200 dart players and 500 pool players
- Balanced and maintained teh league bank account, including accounts payables and receivables
- Coordinated, promoted, and administered weekend pool and dart tournaments
- Created and distributed league promotional items
- Updated company website
Confidential, Minneapolis, MN
Reservations & Event Planning Lead
Responsibilities:
- Negotiated pricing wif outside vendors to secure teh best value for our clients
- Planned various off-site and on-site events for groups of 5 to 1000, including office-wide meetings, annual parties, executive dinners, community meetings, team outings, recognition events, and boat outings
- Verified client meeting event needs and expectations, based on budget guidelines, desired location, and type of event
- Conducted site visits to local hotels, meeting venues, and restaurants
- Provided menu selection assistance, set-up service, and delivery for in-house catered events
- Reviewed vendor invoicing, reconciled departmental charge codes and submitted payment to teh accounting center on a bi-monthly basis
- Acted as point of contact for executives/employees wif corporate entertainments needs, including sporting events, concerts, golf outings and theater
- Acted as lead in a reservation call center environment
- Controlled office reservations for 500 employees using teh hoteling concept, including workspaces and conference rooms, as well as coordinated audio visual and catering needs
- Provided on-site support as needed for events
- Provided administrative support
- Assisted at Confidential Corporate Headquarters wif event planning as well as Confidential employee roll-ons/roll-offs
- Managed monthly Diversity newsletter for office, including writing and editing, as well as act as P.R. point of contact
- Involved in “Community” initiatives, including teh Social & Volunteerism committee, Planning committee and Women’s Networking group
Confidential, Minneapolis, MN
Reservations Supervisor
Responsibilities:
- Maintained inventory of rooms
- Completed weekly forecasting reports
- Handled customer complaints
- Organized and maintained Hyatt room promotions and packages
- Worked closely wif Sales & Catering departments for incoming groups
Confidential
Administrative Assistant
Responsibilities:
- Performed daily functions for teh Rooms Director and F&B Director including answering phones, completing memos and other communications, ordered supplies and contacted unsatisfied customers
- Performed daily functions including checking in and out of guests, pre-registering VIP guests, answering guest requests/complaints and running daily reports