Experienced, energetic, and personable IT Support Technician with customer service experience interested in long term, fulfilling employment in an environment conducive to personal and professional growth and advancement.
Telecommunications (3 years), LAN (3 years), Customer Service (3 years), Wan (2 years), Hardware (2 years), Mac (Less than 1 year), Fiber Optics (1 year), Remote Support (2 years), Linux (3 years)
Confidential, Bessemer, AL
- Installation/Repair of U - verse & other Confidential & Confidential Computer
- Software/Hardware Support & Troubleshooting
- Network Troubleshooting and Implementation
- Telecommunications / VOIP Desktop Support
- Fiber Optics
Desktop Support Technician
Confidential, Irondale, AL
- Provided desktop support in a medical environment and assisted with Windows 10 migration and hardware upgrades.
Confidential, Leeds, AL
- Audio/Visual(A/V) System Installation Planning & Technician
- Member of A/V Sales and Support Team
- Computer Hardware/Software Support