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Information Technology Specialist Resume

Tumwater, WA



SQL/ C++/C/Project Management/Data Management


Confidential, Tumwater, WA

Information Technology Specialist


  • Demonstrated ability to effectively communicate, independently analyze and weigh the risks verses benefits in decisions and recommendations related to help desk issues.
  • Demonstrated ability to build rapport and partner with others.
  • Demonstrated organization and time management skills.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Train users in procedures related to network applications software or related systems. Responds to trouble reports from users and identifies and resolves problems within their control.
  • Installs, configures and maintains computing systems or peripherals.

Confidential, Redmond, WA

Fiscal Systems Analyst


  • Expand or modify system to serve new purposes or improve work flow.
  • Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

Confidential, Bellevue, WA

Order Fulfillment Analyst


  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Respond to customer and supplier inquiries about order status, changes, or cancellations.

Confidential, Redmond, WA

Database Administrator


  • Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
  • Modify existing databases and database management systems or direct programmers and analysts to make changes.

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