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Technical Support Resume

SUMMARY:

  • To Obtain A Challenging Position That Will Utilize
  • My Acquired Business Skills And Education While Offering Opportunity For Career Growth.
  • Data Entry Filing Phone Operator Order Entry
  • Customer Service Scheduling Records Management Telemarketing
  • Invoicing Inventory Control Technical Support Claims Processing
  • Oracle Siebel Warranty Prep/Renewal Purchase Orders

RELEVANT EXPERIENCE:

Confidential

Technical Support

Responsibilities:

  • Data Entry, Basic Troubleshooting Of Redline And Cisco Devices. Reports, Phone Operator.
  • Overnight Advocate.

Confidential, Narragansett, RI

Pediatric Clinical Assistant

Responsibilities:

  • Data Entry, Scheduling, Phone Operator, Receptionist, and Records Management.

Confidential, West Greenwich, RI

Customer Service/Techincal Support

Responsibilities:

  • Phone Operator, Customer Service, Technical Support, Data Entry, Order Entry, Records Management, And Scheduling.
  • Participated In The Roll - Out Of The Installation Of Lottery Equipment For The Lottery And With The Actual Go-Live In Several States.

Confidential, West Kingston, RI

Data Entry

Responsibilities:

  • Oracle, Siebel, Warranty Renewal And Prepping, Data Entry, Process Returns, Filing, Phone Operator, Shipping, Receiving, Packaging, And Order Entry.

Confidential, North Kingstown, RI

Technical Support Representative

Responsibilities:

  • Phone Operator, Data Entry, Order Entry, Product
  • Troubleshooting For The Mosquito Magnet. Technical And Customer Support.
  • This Was A Temporary Position.

Confidential, Wakefield, RI

Medical Receptionist

Responsibilities:

  • Customer Service, Phone Operator, Appointment Scheduling, Data Entry, Records Management, Case Confidentiality, And Filing. This Was A Temporary Position.

Confidential, North Kingstown, RI

Customer Service Representative/Call Center

Responsibilities:

  • Customer Support, Process Death Claims, Data Entry, And Case Confidentiality.
  • This Was A One-Year Temporary Position.

Confidential, Middletown, RI

Customer Service Representative

Responsibilities:

  • Data Entry, Phone Operator, Claims Processing, Telemarketing, Invoicing, Physician Recruitment, And Customer Support.
  • Transcription Of Physician Reports And Case Confidentiality.

Confidential, Peace Dale, RI

Customer Service Representative/Call Center

Responsibilities:

  • Data Entry, Phone Operator For A 24-Hour Pharmacy Help Line, Processing Insurance Claims, And Customer Support.
  • This Was A 6-Month Temporary Position.

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