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Enterprise Siteminder Authentication Analyst Resume

SUMMARY

  • Confidential ( Confidential ) is one of the world's leading information technology companies.
  • Through its Confidential ™, Innovation Network, and Solution Accelerators, Confidential focuses on helping global organizations address their business challenges effectively.
  • A part of the Confidential, India's largest industrial conglomerate, Confidential has over 200,000 of the world's best trained IT consultants in 42 countries.
  • The company generated consolidated revenues of US $8 billion for fiscal year ended 31 March, 2010 and is listed on the Confidential in India.

TECHNICAL SKILLS

  • Understanding of enterprise authentication/authorization solution using CA Siteminder or an equivalent product.
  • CA Siteminder, Ping, LDAP - KDC, Weblogic, Websphere
  • Ability to understand SOAP calls
  • Strong understanding of enterprise network - DMZ, BIG IP, VIP, Firewalls, Proxy
  • Strong ability to utilize UNIX and Linux systems like Red hat Enterprise Linux 5.x/6.x.
  • Understanding of Web-server, app servers, DMZ, BIG IP, 3DNS, VIP and Firewalls required to support applications utilizing the authentication infrastructure.
  • Must be willing to work in an operational support environment supporting 24x7 via on call in various shifts as required.
  • Good to have experience on file transfer and encryption technologies but not a must.
  • Experience in implementation and operational support of Secure Transport protocol solutions that support FTP/ HTTP/s, SSH-FTP, SCP, SFTP understanding of PGP encryption
  • Experience with implementing and supporting end to end encryption technology
  • Experience with supporting one time password technology using Voice, SMS, Biometrics
  • CA accreditation or certification, ITIL / CISSP certification

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Siteminder Authentication Analyst

Responsibilities:

  • Support business and work with System administrators, developers and analysts with troubleshooting issues related to CA Siteminder / LDAP and Federation technologies
  • Perform change management and incident management utilizing documented procedures
  • Perform alert monitoring and follow documented resolution steps
  • Document problem resolutions and publish knowledgebase
  • Work with vendor support, System administrators and architects on a regular basis
  • Provide 24x7 supports on an on call rotation basis
  • Participate in fail over testing, disaster recovery testing and other readiness efforts.
  • Participate in an on-call rotation, resolving production issues off hours, during the business week and on weekends.
  • Investigate and resolve file transmission issues in all environments.
  • Manage encryption keys, install certificates and maintain components required to support secure file transmissions.
  • Support maintenance and migrations on infrastructure
  • Knowledge of LDAP or equivalent directory
  • Experience with Federation product like CA Site Minder/Ping highly desirable
  • Ability to read and analyze logs on UNIX, Linux systems from multiple servers
  • Must have good work ethic and follow documented process
  • Experience building or supporting advanced biometric authentication like Facial recognition, Voice, Fingerprint/Touch ID
  • Experience supporting Authentication products from PING, UNBOUND, DAON, Nuance, Transmit Security etc.
  • Experience in migrating applications from password based systems to advanced form of authentications
  • Experience in migrating Authentication solutions to PING based products PING Federate, PING Access

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