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Field Service Representative Resume

SUMMARY:

  • I'm applying the position recently posted with your company.
  • I am an educated, well trained, hardworking, dedicated military veteran with over 24+ years of relevant hands on & management experience.
  • I am in good standing and hold a Kentucky Journeyman and Master HVAC license.
  • I know that I will be a great asset and would appreciate the opportunity to interview for this position.
  • I can be reached Confidential the mobile number or Confidential my email address above.
  • To make a safe, profitable and noticeable difference.
  • Strong electrical mechanical aptitude/background.
  • Building Performance Institution BPI certi ed.
  • Over 23+ year’s hands on, managing, military, residential, commercial, industrial and telecommunications experience.
  • Competent with planning, scheduling, purchasing, pricing, estimating & bidding.

TECHNICAL SKILLS:

Microsoft Office, Outlook, Word, Excel, PowerPoint, Adobe PDF, Calendar, Skype.

WORK EXPERIENCE:

Confidential

Field Service Representative

Responsibilities:

  • Responsible for scheduling, assigning & managing day - to-day work orders, trouble tickets, PMs, inspections, audits, checklists and workflow of base building operations for several Confidential facilities, overseeing vendors, contractors, engineers, maintenance technicians and maintenance assistants to insure compliance of applicable codes, SOPs and customer expectations.
  • Obtaining requisitions/approvals from finance for repairs and projects, overseeing GC buildouts, maintain inventories, tools, PPE, investigating, troubleshooting overhaul and repair of such equipment as facilities, fire life safety systems, sprinkler systems, building management systems, power distribution/backup generators, plumbing, HVAC/R, dock doors/levelers/locks, grounds, lighting, kitchen equipment, structural, elevators.
  • Overseeing vendors, contractors and the daily janitorial/housekeeping operations.
  • Work directly with senior leadership, general managers, facility managers, facility area managers, site safety, loss prevention, operations and property managers to insure requests are completed on time and on budget, comply with insurance standards.
  • Oversee proper procedures and use of hot work permits, lock out tag out, company mandated requirements.

Confidential

Regional HVAC/R Cellular Service Technician

Responsibilities:

  • Daily activities include being on call 24/7 for the immediate response of service generated calls from Confidential & Confidential field engineers, generating service tickets, quotes and bids directly to Confidential & Confidential MOSD for repair approval, troubleshooting, repairing critical HVAC/R cellular shelters/computer-rooms to include 208-230VAC single phase service, 24VAC-48VDC/24VDC control voltages, alarm systems, BAS, lead-lag, low ambient, pressure, fan, blower, compressor, dampener control circuits, monthly PM’s on such equipment using R22/R410A/R134A refrigerants and air conditioning/dehumidification systems others responsibilities included maintaining company truck-gas card, truck stock and local inventories, generate & maintain service reports in excel, word for office use.

Confidential

Field Service/Installation Technician

Responsibilities:

  • Working Confidential various commercial sites troubleshooting, servicing, removal, installation of HVAC Refrigeration, electrical & power-transmission, pumps to include; duct work, dampeners, RTU's, MUA, PTAC's, through walls, mini splits, ice machines, beverage dispensers, walk in freezers, building automation, controls, pumps, boilers, valves, motors "fractional to nominal HP" VFD's, chillers, starters, overload protection, couplings, compressors "scroll & piston" curb adapters, gas supply, exhaust hoods, split & packaged systems, hanging heaters, line sets, low to medium voltage systems, various refrigerants.
  • Running as lead man working directly with general contractors on building blueprints, on site procedures for various types of commercial projects such as but not limited to restaurants, senior health care facilities, hospitals, condominiums, schools, office buildings, box stores, etc. Currently pursuing HVAC masters license.

Confidential

HVAC Manager

Responsibilities:

  • tasked with the selling, installation and servicing.
  • I methodically increased budget through hard work and hiring a full time service technician and two full time installers, allowing me to focus on the sales, wholesale price points, scheduling, sizing, inventories and back up.
  • I effectively negotiated partnerships with Confidential & Confidential territory managers, becoming authorized dealers for both.
  • Over the course of 8 months.
  • I established, generated and maintained over 120 new residential & commercial service contracts, change outs, new construction jobs through industry contacts, marketing, BTU load calculations and proper manual J & D load calculations with a focus on upgrading and repairing troubled, improperly sized or installed commercial & residential systems to more energy efficient, energy star compliance.

Confidential

Territory Manager

Responsibilities:

  • responsible for growing new and existing commercial, mechanical & residential B2B sales of HVAC/R products, equipment, sheet metal, supplies, replacement parts, supporting products diagnostic & hand tools, geothermal, pneumatics, welding, zoning, filtration, controls, fans, belting, fittings, insulation, components, chemicals and many other supporting products other tasks included processing client warranties, solving technical related issues assign market pricing points, implementing inventory management strategies, customer retention, nancing options & spiffs.

Confidential

Property Consultant -Owner / Instructor

Responsibilities:

  • Performed all aspects of residential, commercial, industrial property inspections IE; structural, electrical, HVAC, site, roo ng, plumbing, foundations, generated on site reports for areas that needed to be corrected before the closing of sale.
  • Taught new homeowner buying seminars through pro Confidential and non pro Confidential organizations in the residential, commercial property sectors, generated reports, worked directly with well-known engineers, real estate professionals to obtain business and future growth.
  • During this time I was also a home inspection instructor Confidential.

Confidential

Electrical Manager

Responsibilities:

  • After a variety of manufactures classroom training, I started out on the counter assisting customers with sizing of electro-mechanical industrial applications and quickly moved into the electrical department management position, assisting sales department with our partners. selling and assisting maintenance, engineering, OEM's, MRO's in the HVAC/R, mechanical, hospital, utilities, schools, food, beverage, rock crushing, conveyor industries. trained sales force on newly inventoried products, resolve technical issues with company engineers, MRO's, maintenance & service departments, assist salesman with application sizing of servos, inverters, transformers, soft starts up to 10,000 HP, motors, starters, gearing, sprockets, bearings, belts, drives, pulleys, photo eyes, panel meters, proximity sensors, push buttons, process controls, feedback controls etc evaluate, process returns for warranties and maintain inventories levels, negotiate buying and selling pricing point margins.

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