A seasoned Middleware Support Specialist with a proven track record in technical support of mission critical server applications for banking, trading, airline booking and e - commerce services, I am keen to join a dynamic team of middleware application specialists.
Middleware Support Specialist
Performed system administration tasks associated with aeroplan.com’s web applications and resolved system level and application problems on mission critical systems requiring immediate resolution:
Administered middleware and middle-tier applications including Tomcat, JBoss, Java, Websphere MQ
Responsible for day-to-day support of Redhat and zLinux servers
Built, configured and administered development, UAT and production application servers
Provided technical assistance to development and production application teams during code implementation
Evaluated, implemented and maintained new projects and solutions
Provided on-call support for critical applications
Investigated and troubleshooted technical problems
Developed procedures to protect production environment from unplanned outages
Maintained up-to-date documentation
Provided technical support for IBM Content Management On-Demand (CMOD) solutions for e-statements storage and archival. Clients included companies like Bell, Merrill Lynch, Sun Life, National Bank of Canada and Irving Oil.
Administered CMOD systems based on DB2 database technology
Responsible for support of AIX and Windows servers